Answered

Connecting a Play 1 to a TP-Link

Hi all

I’ve given my son a Play 1 speaker for his room, but he uses a TP-Link as he can’t get a good connection in his room.

We’re running into problems setting it up as it keeps coming up with error messages.

Any tips gratefully received!

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Best answer by GuitarSuperstar 15 May 2024, 14:07

Userlevel 7

Is the TP-Link a WiFi range extender? Sonos speakers don’t work well on range extenders. Are any of your other Sonos devices near your main router?

Hi yes it’s this system. He’s tried with and without Ethernet

i have Era 300s in the living room near my main rooter and that’s on a different network

Userlevel 7

Have you tried performing a factory reset of the Play:1?

Yes done that and it’s finally sorted. Thank you!

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