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Contributor I
May 15, 2024
Answered

Connecting a Play 1 to a TP-Link

Hi all

I’ve given my son a Play 1 speaker for his room, but he uses a TP-Link as he can’t get a good connection in his room. 
 

We’re running into problems setting it up as it keeps coming up with error messages. 
 

Any tips gratefully received! 

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Lead Maestro
May 15, 2024

Have you tried performing a factory reset of the Play:1?

"Receive with simplicity everything that happens to you." - Rashi

4 replies

Lead Maestro
May 15, 2024

Is the TP-Link a WiFi range extender? Sonos speakers don’t work well on range extenders. Are any of your other Sonos devices near your main router?

"Receive with simplicity everything that happens to you." - Rashi
LizlozAuthor
Contributor I
May 15, 2024

Hi yes it’s this system. He’s tried with and without Ethernet 

 

https://amzn.eu/d/22VxHKj

 

i have Era 300s in the living room near my main rooter and that’s on a different network

Lead Maestro
May 15, 2024

Have you tried performing a factory reset of the Play:1?

"Receive with simplicity everything that happens to you." - Rashi
LizlozAuthor
Contributor I
May 15, 2024

Yes done that and it’s finally sorted. Thank you!