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Crossy72
Contributor I
July 13, 2025

connect to my new router

Hi can anyone help I’m struggling to connect my Sonos play 5 to my new router (wireless) . I can connect through Ethernet but than can’t move my speaker around the house ? Many thanks 

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4 replies

Mr. T
Mr. T
July 13, 2025

Are you not able to update the Network settings whilst wired to the new router as stated in the support page?

Your profile lists a Play:5 (Gen1) so using S1 app.

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network

You could change the SSID/password for the new router to match what was previously being used.

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    Peter_254
    Prodigy II
    July 13, 2025

    If you have the same internet provider but just a new router then as MR. T says it is by far the easiest to just change your SSID (Wifi name) and password for your Wifi to the same as before, then all your devices should connect themselves.
    Even with a new internet provider it should be the same procedure, and a new provider may have some blockages/different settings.

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      Stanley_4
      Stanley_4
      Grand Maestro
      July 13, 2025

      Also,with the old Sonos and new router be sure the router is sending out a wifi signal the Play 5 can decode, and security it supports.

      https://support.sonos.com/en-us/article/supported-wifi-modes-and-security-standards-for-sonos-products

       

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        Crossy72Author
        Contributor I
        July 13, 2025

        Thanks guys I’ve managed to sort it out . I deleted the app and re downloaded it , and it was gen 2 not 1 but thanks again for the support crossy72

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