Can't connect my new PLAY 5 to wifi

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Hi, I tried everything (reconnecting power cord, reconnecting router, Downloading the newest app) nothing works. My PLAY 5 can’t connect.

It always says : we were not able ton find any device… or something like that.

Help :(

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C

ClausN

You raised a similar question 3 months ago, a Sonos employee replied but you left no answer. What was the solution then?

https://en.community.sonos.com/troubleshooting-228999/sonos-play-5-never-connecting-to-wi-fi-6846514

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