Contributor I

Answered

Can't add Sub Mini to existing system

6 replies
409 views

I have a Beam and 2 Sonos Ones all on S2 app. When I try to add sub mini it keeps saying that the system has been added but may not appear... But it never appears. Have reset the mini and tried to add it on multiple times via phone and tablet but no joy. Any idea how I can add it?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

R

rcdunneAnswer

Contributor I

Try connecting the Sub Mini temporarily by Ethernet to your router.

Once the Sub Mini shows in the app, add the Sub Mini to your Beam, then disconnect the wired connection.

Thanks both for your help. In typical Sonos fashion having faffed about trying to get it to connect via the ethernet with no joy, when I tried again to connect via WiFi it worked perfectly. So got there in the end. Thanks

UKMedia

Can you confirm that you are selecting the Beam within settings and then selecting Add Sub?

Remember: Sometimes Red Wine helps :)

R

rcdunneAuthor

Contributor I

Can you confirm that you are selecting the Beam within settings and then selecting Add Sub?

The system is set up in a room with beam and two surround sounds (ones) so can't specifically select the Beam

UKMedia

Please open the Sonos App and select the cog wheel in the top right of the screen, then select the Sonos Room containing the Beam. Please see screen shot below, are you selecting the ‘+ Connect Sub’?

Remember: Sometimes Red Wine helps :)

R

rcdunneAuthor

Contributor I

Ah sorry. The sub is not showing in the app at all so no have not tried that is if I do it just says it can't find it.

Everytime i factory reset and try to add it I just keep landing on the attached screen that it may not be appearing in the system. But it never shows up even after I plug out and plug back in.

I've tried it 10+ times and have never got to the add to room screen

If I go in to network settings it does show up there but even updating the network (to the same one it is on) it still is not appearing in the app for me to add to my existing room.

Mr. T

Try connecting the Sub Mini temporarily by Ethernet to your router.

Once the Sub Mini shows in the app, add the Sub Mini to your Beam, then disconnect the wired connection.

R

rcdunneAuthorAnswer

Contributor I

Try connecting the Sub Mini temporarily by Ethernet to your router.

Once the Sub Mini shows in the app, add the Sub Mini to your Beam, then disconnect the wired connection.

Thanks both for your help. In typical Sonos fashion having faffed about trying to get it to connect via the ethernet with no joy, when I tried again to connect via WiFi it worked perfectly. So got there in the end. Thanks

Sign up

Login to the community