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Contributor I
June 2, 2025
Answered

Can play 1s work on wifi without at least one being hardwired to router.

I have a new router in the hall now and don't want to permanently hardwire a play 1 speaker there.  Can a 5  x play 1 system work on wifi with none hardwired to a router?  Asking as the app isn't detecting my products, unless hardwired and doesn't seem to be using wifi anyway.

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nik9669aAnswer
Senior Virtuoso
June 3, 2025

Thank you for the replies.  When i disconnect from the router my products ( which are all powered on) aren't picked up.   As soon as i hardwire a speaker to the router the whole set up appears.  When i try to add via wifi, i just receive an exclamation mark screen.  Do you have to put the speakers into some mode in order to set up again?  I am trying to avoid a factory reset.  Sonos know about my wifi and doesn't ask for a password as i think ive been through this and changed it.

As I understand it, with older devices such as the Play:1 a factory reset is required when changing routers/wifi credentials: https://support.sonos.com/en-us/article/connect-sonos-to-a-new-router-or-wi-fi-network

Or you could set the new wifi details to duplicate how the old one was set. 

33 replies

Local Superstar
June 3, 2025

I'm talking about this link where it mentions if using older products but you're unable to wire them - and my question is ‘Well, what if you are able to?’

I think the OP is looking at doing two things though - moving from a wired setup to a WiFi one AND has a new router. They're not sure if they have previously entered WiFi credentials though… 

Corry P
Sonos Staff
June 3, 2025

Sorry, ​@sjw - I forgot to answer your earlier query.

Is another option temporarily adding a newer device to the system and adding the details via that?  They're then ‘shared’ to the older devices at which point it can be removed (the newer device)?

As far as I understand it, this works for all non-room-specific settings other than WiFi (ie. not the EQ, touch controls, LED, etc.), and indeed still does for newer products (assuming they support SonosNet too, that is). If this was an option, we would not be recommending factory resets, so non-BTLE products such as Play:1 must be reset to learn new WiFi credentials.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
Sonos Staff
June 3, 2025

I am not sure I understand your question, ​@sjw - if the user is able to permanently wire a Sonos device to the network, ​then a Play:1 would not need the credentials - it would use SonosNet instead.

I think the OP is looking at doing two things though - moving from a wired setup to a WiFi one AND has a new router. They're not sure if they have previously entered WiFi credentials though… 

Yes, I think so. To have their Play:1s connect to WiFi and if their system has never know any WiFi credentials, they will have no choice but to reset all their speakers. If a more modern speaker could be temporarily added in order to save all the settings of the system (services, playlists and favourites), it could be moved over to the new WiFi first, then the Play:1s could be reset and added to it, picking up those settings again. An extremely agreeable friend or neighbour would be needed, however (or a new speaker and a Money Back Guarantee, but I never said that).

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Mr. T
June 3, 2025

I think the confusion on the support page comes from the use of the word ‘temporarily’ in the following:

”If you have Sonos products that support this, you can temporarily use your Sonos system in a wired setup as a workaround.”

I certainly had the same interpretation/assumption as ​@sjw reading the support page, believing if you wired one non-BTLE device, you would then be able to update the Wi-Fi credentials on that and the other devices (whilst temporarily using SonosNet), even although the section doesn’t detail the steps to do so (because it’s not possible), but in essence it’s stating you need to use a wired setup, until you are prepared to factory reset all your unsupported devices in order to use your system again in a wireless setup.

Local Superstar
June 3, 2025

I am not sure I understand your question, ​@sjw - if the user is able to permanently wire a Sonos device to the network, ​then a Play:1 would not need the credentials - it would use SonosNet instead.

 

 

… but they're able to ‘temporarily’ wire a device and the linked article suggests that this enables an alternative way forward (to me).

Also, when I suggested possibly adding a newer device temporarily, to update the WiFi, I thought you said that this wasn't an option, and if it was that Sonos would not be recommending Factory resets?  But the post above does suggest borrowing one to achieve this?

Corry P
Sonos Staff
June 3, 2025

Hi ​@Mr. T & ​@sjw 

I think that page simply has not been updated since the change was made - I would not read too much into the exact wording there. I think the use of the word “temporarily” there pre-dates the new behaviour.

For a Play:1 (and other non-BTLE products) to learn new WiFi credentials, they must be factory reset, and taught those credentials as part of their initial setup.

Wiring the system to Ethernet permanently will negate the need to do this as SonosNet will be up, and wiring to Ethernet temporarily will help with BTLE products that support SonosNet, but will not help with getting non-BTLE products to connect to WiFi.

If a new WiFi is set to have the same credentials as the last WiFi (and if the system knows the credentials already) then none of this is needed.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
Sonos Staff
June 3, 2025

Hi ​@sjw 

Also, when I suggested possibly adding a newer device temporarily, to update the WiFi, I thought you said that this wasn't an option, and if it was that Sonos would not be recommending Factory resets?  But the post above does suggest borrowing one to achieve this?

I did not actually respond to your earlier comment about doing this. But I see the confusion.

Is another option temporarily adding a newer device to the system and adding the details via that?  They're then ‘shared’ to the older devices at which point it can be removed (the newer device)?

When I read the question from you shown above, I read it as meaning “can’t a user add the new WiFi credentials to a newer speaker and then add reset Play:1s to the system to get the credentials shared to those speakers?” Non-BTLE speakers need to be told the WiFi credentials during setup, and for each speaker. This particular setting cannot be shared to the Play:1s, no - they need to connect to WiFi before they can talk to other speakers.

However, my own post below is referring to the saving of other settings - services, playlists and favourites - on one newer speaker that needs no reset to connect to a new WiFi. It can be moved to the new WiFi and when each Play:1 is reset, given the WiFi creds and added to the system, those speakers will get those settings back, and the new speaker can be removed (if it does not belong to this system/user), reset and returned.

If a more modern speaker could be temporarily added in order to save all the settings of the system (services, playlists and favourites), it could be moved over to the new WiFi first, then the Play:1s could be reset and added to it, picking up those settings again. An extremely agreeable friend or neighbour would be needed, however (or a new speaker and a Money Back Guarantee, but I never said that).

I hope this clears it up. If I was incorrect in my interpretation of what you were saying, my apologies for any confusion.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Mr. T
June 3, 2025

​@Corry P - I was referring to the new page Connect Sonos to a new router or WiFi network and the use of the word ‘temporarily’ in the section Switch to a wired setup. I can see how users could be confused reading the support page, but do now understand how it works in practice.

Local Superstar
June 3, 2025

I'm still not clear tbh on whether or not new devices can be used, even temporarily, to help - but I'll try to phrase a question as clearly as possible…

A user has a system comprised solely of ‘older’ Play 1 speakers. It is connected by Sonosnet and has never been used on WiFi.

  1. Is there any way at all to switch this setup to a WiFi setup WITHOUT resetting all of the speakers and losing all settings, Sonos Playlists etc.? (this was the one where I was wondering about temporarily adding a newer device to the system and adding the details to it.  Then maybe resetting each of the older ones with the ‘backup’ of the settings still being in the newer device.) 
  1. If the same, older speakers had been on WiFi but the user needed to change the WiFi details, can this be done without resetting and losing settings?
Corry P
Sonos Staff
June 3, 2025

Hi ​@sjw 

I'm still not clear tbh on whether or not new devices can be used, even temporarily, to help - but I'll try to phrase a question as clearly as possible…

A user has a system comprised solely of ‘older’ Play 1 speakers. It is connected by Sonosnet and has never been used on WiFi.

  1. Is there any way at all to switch this setup to a WiFi setup WITHOUT resetting all of the speakers and losing all settings, Sonos Playlists etc.? (this was the one where I was wondering about temporarily adding a newer device to the system and adding the details to it.  Then maybe resetting each of the older ones with the ‘backup’ of the settings still being in the newer device.) 
  1. If the same, older speakers had been on WiFi but the user needed to change the WiFi details, can this be done without resetting and losing settings?
  1. Not without another, newer speaker to save those settings, no. If a newer speaker is used, the one thing it cannot share with Play:1s (or other older units) is the WiFi credentials. Other settings would be preserved during this process, however, so it is preferable for anyone wanting to do so.
  2. No. If it is a new router, it is easier to change it’s credentials to match those of the old router. If it is a password change for the existing WiFi, older units must be reset to accept the new password.

The crucial point is that non-BTLE speakers can only now accept new WiFi credentials as part of the Add a Product setup flow, and they have to be reset to get to that point.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein