buffering issue

I am a Boomer who ran my own business for 27 years, then my employees bought me out.  I never had to deal with tech, so I’m pretty limited on expertise there.  
my work around is to go to Apple Music and select the Sonos speakers inside Apple Music.  I did that and things play fine.  However. I was wrong in saying I can take my iPhone out of range of my WiFi and the system will continue playing.  I have a phone and iPad that share my Apple ID.  Leaving the WiFi with the phone, but leaving the iPad in the WiFi means the iPad takes over selecting songs.  That results in eventual dropping of the music stream too.  Why I don’t know, and it can be well over an hour before it drops.  Once it drops it will not recover until I manually start it again.  
I do have songs in my playlists that Apple Music once had in their library but has stopped offering. It is possible one of them gets chosen but is missing and that stops the stream.  An example is John Lithgow and Bebe Newurth (sp?) singing ‘Baby it’s Cold Outside’.  I think a good rendition of the song, but since ‘me too’ it cannot be found digitally.  

You are using Apple AirPlay, that uses a connection via your phone. I did not know another iOS device keeps the AirPlay connection up after your phone has left the building though.

​@Warminup 

Go to this site:

https://www.discogs.com/shop/item/2722197679

You can find a used disc copy of NBC Celebrity Christmas with John Lithgow and Bebe Newuth singing Baby It’s Cold Outside. You can then burn it as a playlist to Apple Music. 

Thanks again.  I looked up that site for the CD of that song,  guess what, I don’t have a CD player any more! 
buzz, 
is the ‘controller’ you’re referring to the Sonos App?  if not, is it hardware or software? 

the Apple Music playlists I use are downloaded on my tablet and phone, so, I assume, there is no link to Apple Music when I play Apple Music from am IOS device to Sonos speakers through the Apple Music app.  Right?  Maybe I didn’t detail that well to you all.  

When I played Amazon Music I accessed to app through the Sonos App and was indeed streaming with no buffering.  

I have a Denon Receiver that can link my old Polk Audio system to Apple Music through WiFi. I discovered it can be added as a speaker to the Sonos speakers through the Apple Music App.  That lets me move a Sonos speakers through elsewhere in the house or outside and expand my system.  The Denon piece does not appear available through the Sonos app.  
 

I hope to have time today to run this past Sonos phone support.  I will run the Sonos app, access Apple Music, wait for a skip, and run a diagnostic, then call in.  We’ll see what happens then,  

thanks again everyone. 

Ha Ha…you don’t need a stand alone CD player. You need a computer with disc burner and appropriate software to create the playlist (which can be the one song or entire disc) for your Apple music.

Yes, it’s the SONOS App.

i think that you should work with SONOS phone support because they have access to your system setup data and diagnostic logs that track communication issues. You can save time by submitting a diagnostic immediately after one of these events. Log the diagnostic number privately, don’t post it here.

Given that all your other streaming devices are working fine, I wouldn’t immediately blame bandwidth. In my experience, Sonos and mesh networks can be a tricky combination—especially with multiple nodes. I’d try wiring a single Sonos speaker directly to the main Deco node (not a satellite), disable any old SonosNet remnants, and check whether the speakers are hopping between mesh nodes. The symptoms sound a lot like network topology or multicast issues rather than an Apple Music problem.

Agree 100%. And said the same thing 10 days ago.

I have been playing music on Sonos speakers through the Apple Music App for a couple weeks.  Today (6/6) I decided to try to play Apple Music through the Sonos app.  
 

It’s been playing flawlessly for several hours today.  I haven’t done anything different than I had going when the buffering issue started.  
 

today my Sonos app says I am on

Build 85.01.2-release+20260510.b68c3cac6

On 5/22, when I had the buffering going on, the firmware was 85.00.31 updated 5/22.  
 

Glad that you are able to enjoy AppleMusic.

My AppleMusic has not buffered prior to the app update or the one before that or before that that I can remember. Can’t say that it has never buffered but the occurrence is too limited to discuss for any relevance.

The app can’t cause buffering. It’s just a remote to your system. I’ve started streams and deleted the App and music stream has not stopped.

Buffering is a result of local network interference, lack of bandwidth for streaming other than simple stereo or server issues originating at the source.

Full disclosure there can be issues between the App and the Apple API integration. However, those issues in the past have been resolved without an app update. Apple and Sonos typically work together to determine what has broken on Apple’s side with its API.

Finally, Apple Music servers are more demanding than Spotify, Pandora, Tidal and Amazon Music to name a few. It becomes more apparent when streaming Sonos speaker groups which can tax a network.