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Majo133
Renowned Enthusiast I
May 8, 2024

Bought new ERA 300s and i can't even add them to my system, because the New app crashes

  • May 8, 2024
  • 11 replies
  • 467 views

Seriously. Like freaking seriously. 
 

From yesterday, since i’ve updated, i am having ton of issues. 
 

1.) I was unable to remove surrounds and still cannot remove them, even after factory resetting them. I even uninstalled the app, reinstalled it, and still nothing.

 

2.) TruePlay did not work, but thankfully, the reboot of my phone fixed it.

 

3.) I bought 2 ERA 300s today, but i am NOT ABLE TO EVEN ADD THEM TO MY SYSTEM. App just simply crashes and thats it. FOR REAL like how can u even release the new app in this state? Did someone even test if basic featurs still work? What the hell am i supposed to do now? I love SONOS, but this is getting under my skin.

@Corry P 

 

 

 

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11 replies

Lyricist I
May 10, 2024

Same problem here with adding 2x ERA100. But the workaround from @PotemkinMcNasty solved the problem. Thanks for sharing th workaround with us!