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Contributor III
March 1, 2018
Answered

blinking green light

My sonos play 3 was working fine (about 2 months old). 2 days ago it stopped. the light is flashing green.
I've tried switching power on and off. I've re-set my wifi router but still not working.
the sonos controller on my PC is not detecting it.
any idea as to what I should do?
thanks in advance.
Simon
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Edward R
Edward RAnswer
Retired Sonos Staff
March 2, 2018
Hi, Simon. Thanks for your post. Somehow, your PLAY:3 has been placed in a reset state. You can simply add it back in as a new system and things will be back to normal. Let us know if you have any issues or questions. Thanks!
Try searching our articles for help with your question: https://www.sonos.com/en/support

2 replies

Edward R
Edward RAnswer
Retired Sonos Staff
March 2, 2018
Hi, Simon. Thanks for your post. Somehow, your PLAY:3 has been placed in a reset state. You can simply add it back in as a new system and things will be back to normal. Let us know if you have any issues or questions. Thanks!
Try searching our articles for help with your question: https://www.sonos.com/en/support
slangsterAuthor
Contributor III
March 5, 2018
Thanks Edward. Solved it thanks to your reply. Appreciate your help.