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Tom_69
Enthusiast II
April 18, 2023
Answered

Apple Music volumes still too high after 15.3 update

Since 15.2, Apple Music playback is far too loud and is preventing thousands (if not millions) from using their Sonos systems properly. 
 

15.3 has just come out and it does NOT resolve this issue. Apple Music playback is still far too loud.

Sonos support also do not care about the issue, will no longer respond to me, and have closed my ticket as being fixed. 
 

See related thread - 

 

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    GuitarSuperstarAnswer
    Lead Maestro
    April 18, 2023

    Your response on the related thread answers your question:

    Best answer by Tom_69

    Had a response from Sonos support today. Now confirmed that their developers are aware of the issue with Apple Music volume and are working on a fix, but no ETA. 

    "Receive with simplicity everything that happens to you." - Rashi
    View in thread

    20 replies

    Rico89
    Lyricist I
    April 18, 2023

    I’m still having the same issue as well… it’s quiet frustrating how long Sonos needs to fix this problem, especially since I can’t downgrade to an older version…

      GuitarSuperstarAnswer
      Lead Maestro
      April 18, 2023

      Your response on the related thread answers your question:

      Best answer by Tom_69

      Had a response from Sonos support today. Now confirmed that their developers are aware of the issue with Apple Music volume and are working on a fix, but no ETA. 

      "Receive with simplicity everything that happens to you." - Rashi
        Tom_69Author
        Enthusiast II
        April 18, 2023

        Your response on the related thread answers your question:

        Best answer by Tom_69

        Had a response from Sonos support today. Now confirmed that their developers are aware of the issue with Apple Music volume and are working on a fix, but no ETA. 

        And the new update with various bug fixes does not resolve the issue, hence the new thread. 
         

        However, it would be nice if Sonos would provide an update on their resolution progress instead of closing my issue as resolved and staying silent. 

          pvdven
          Lyricist II
          May 15, 2023

          Same problem here, sound is still way to load. Even at sound settling 1. 🤔

           

           

            Tom_69Author
            Enthusiast II
            May 17, 2023

            Still not fixed. Utter joke company. 

            Airgetlam
            Airgetlam
            May 17, 2023

            Yep. Can’t quite understand why it is taking Apple so long to fix the issue. I’d think it would be a fairly simple thing on their server. 

            Bruce
            Tom_69Author
            Enthusiast II
            May 25, 2023

            Still not fixed after 15.4 update. 

              pvdven
              Lyricist II
              June 23, 2023

              Still not fixed after 15.5 update!

                Jim32
                Lyricist II
                November 7, 2023

                Seriously, when is this going to be fixed?  Volume level 1 is too loud!  I’ve been following this problem for over a year now with no solution from Sonos.

                  boristakic
                  Lyricist I
                  December 10, 2023

                  12/10/23 still not fixed

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