all speakers turn on ramdom times full volume

5 replies
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Hi all.

so I’ve had my speakers running pretty much faultless for the last 7 or so years, but over the last few weeks when we’ve been using them throughout the day and evening they work fine however when we turn them off for what ever reason (bedtime phone calls whatever) they all come on full blast randomly. This could be in the afternoon middle of the night no pattern. They are all up to date, I’ve tried powering down, deleting the app and re installing. This afternoon we turned them off and I removed the last played from the rooms and they have all just blasted out something, seeing as it’s 2030 and the kids were are in bed I just unplugged as quick as I could.
any ideas on what else to try as I’m at my wits end With them now

thanks in advance

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controlavAnswer

Lead Maestro

Its either your cat or Spotify. Next time it happens immediately gather a diagnostic and ask Sonos support to tell you exactly why.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

controlavAnswer

Lead Maestro

Its either your cat or Spotify. Next time it happens immediately gather a diagnostic and ask Sonos support to tell you exactly why.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

D

DadderzAuthor

Contributor I

Great thanks for this. Now you say that it does seem to happen after we’ve used the planet radio app. I’ll definitely submit the diagnostic next time.

sorry for the ignorance what do you mean by cat? Do you mean the cat cables if so the only thing that’s connected is the boost all speakers are wireless

controlav

Lead Maestro

Great thanks for this. Now you say that it does seem to happen after we’ve used the planet radio app. I’ll definitely submit the diagnostic next time.

sorry for the ignorance what do you mean by cat? Do you mean the cat cables if so the only thing that’s connected is the boost all speakers are wireless

Cats are often involved in random playback as they like to walk on the controls on top of the speakers. Notably, once on reddit, a lizard was found to be the culprit on this heinous act.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

D

DadderzAuthor

Contributor I

Oh actual cats haha. No pets in our house unless next doors has broken in.