Alarms Not Playing On Sonos

3 replies
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Hi,

For the past few weeks by morning alarm on my SONOS ONE SL has not been playing.

It did not play again the other morning so I ran a diagnostic report: 1149023650

Please would someone mind helping me with this?

Many thanks

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Corry PAnswer

Sonos Staff

Hi @ss1234

Thanks for your post!

At the time of that particular diagnostic, there were no alarms set on your One SL.

Given that, right now, your entire system is offline, I recommend you get in touch with our technical support team, who will go through some troubleshooting steps with you in real time to get your Sonos system operating satisfactorily.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Airgetlam

Just to be clear for the Sonos forum moderators, since you’ve not called Support directly, is the Sonos not doing anything at all, or is it playing a chime rather that the music stream you’ve set up?

Bruce

S

ss1234Author

Trending Lyricist II

The alarm I have set is the Sonos Chime - this is not playing at all