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simarbhamra97
Contributor III
September 30, 2020
Question

Airplay issue with Sonos Five.

When I play audio from youtube using Airplay on Sonos Five, the audio plays quite well but all of a sudden the video blacks out on youtube but continues to play the song. Any idea?

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1 reply

Simon B
Simon B
Retired Sonos Staff
October 1, 2020

Hi @simarbhamra97, Thank you for reaching out and welcome to the community. Sorry to hear about this issue about Airplay with your Sonos speakers. I want to ask some questions to further check on this issue.

  • When did it start happening?
  • Have you tried another controller if the same issue persists?
  • Does it happen only on YouTube?
  • Have you tried it on another Music Service if the issue is still there?
  • Have you made any changes to settings on Youtube or Sonos App before the issue happened?

Let us know what you have in mind with the advice above.

We're here to answer any further questions you have.

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