Not sure about others, but this mass “upgrade” did a doosey on my system. Beam randomly stopped working, so I investigated and ended up updating most of my devices and the app. Some of it had to be done twice and the Beam would not show up at all. I power cycled and updated again. Then I got Beam system showing up multiple times but marked disconnected. After a while it seemed to solve itself. now the system operates again (this took about 30 minutes- and I’ve not tried the TV, which is another story...). Now, when I use the system the beam system volume often does not show up if I stream locally, The slow start to restoring the previous local NAS streaming shuffle is broken and only plays one song. Also, you now have to go down and additional level to do so- and yes, when I try some functions, I get “something went wrong. Try again.”. Are others experiencing similar problems?
9/2/25 "update" (aka as downgrade) for 90.0-68140
Not one, sorry. Sure sounds like a local issue, I’d be tempted to do a local network refresh. Unplug all your Sonos from power, then reboot your router. Wait a couple of minutes for the router to come back up, then plug back in your Sonos. Give them a couple of minutes to boot and reconnect, then check for updates again. Finally, test.
If this doesn’t work, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here, they get sensitive about GDPR.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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