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I am living in Switzerland/Europe but I bought certain products in the US. If I enter http://:1400/region.htm then the first thing that shows up is "USA/Canada" and not "EU". If I push on submit I receiver the error 403. There is a password field. But I do not have any password to do such change. What do I need to do to have the right region? By the way my account is set on Switzerland! My diagnose-info ticket that I just made is 8153890.
Hi, you'll need to give us a call on our support line so that we can help look into it with you.