Skip to main content

Warranty

  • January 4, 2018
  • 4 replies
  • 1954 views

How do I file a warranty claim?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • January 4, 2018
Contact Sonos

https://www.sonos.com/en-us/contact/contact-options%23

There are contact numbers for multiple countries.

  • Author
  • Contributor I
  • January 5, 2018
I have spent a total of 3 hours today calling their customer support number. 35 to 40 minutes per call.

Chris
Forum|alt.badge.img+22
  • Lead Maestro
  • January 5, 2018
And they wouldn’t take your claim. Sounds strange.

  • Author
  • Contributor I
  • January 5, 2018
Try calling and see how long it takes to get thru, I called a bunch of times waiting for tech support to answer. The strange part is the difficulty of setting up warranty work, this should be simple like sign in click on which device I own select warranty fill out information and hit submit...boom how simple could that be? But no I've been on the phone waiting for customer service to answer.