Visual difference Gen1 vs Gen2 Connect & Amp

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Hi...is there a visual way to determine a Gen 2 Connect & Amp from a Gen 1? I have heard that the Gen2 has the Pause/Play button on the front rather than the Mute button, but have been unable to verify this….I am looking to buy some Gen2 Connects.

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Ryan SAnswer

Retired Sonos Staff

The mute button is a pretty good way to check. I believe that the hardware change of the button was at the same time as the other hardware changes, but I’m not 100% certain on that. The timing is about right. On top of that, you could ask for a picture of the first half of the serial number, the four digits at the beginning, before the 00:0E:58, B8:E9:37, or other Sonos MAC identifiers is the date of production, in the format YYMM.

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btmacdou

Trending Lyricist I

I have both, so figured I would send a comparison shot.

Thanks for that photo! That makes it easy to spot Gen2’s on eBay or other sources. I have two Gen2 and three Gen1 devices, including an early (2008) Connect AMP which still works great. But I’m going to keep my eyes open for a good deal on Gen 2 replacements. I’ not eager to spend $2k upgrading everything.

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btmacdou

Trending Lyricist I

Sonos is doing everything they can to get the old hardware out of circulation.

I noticed that they do not show the hardware serial number online, only the “system” serial number which does not indicate the manufacturing date.

And, I suspect the 15% and 30% discounts are designed to compete with the re-sale value of your old devices which tempts you to trade in rather than go to the trouble of buying new and selling your old device.

SirDigitalKnight

Enthusiast I

Thanks to all the posts here I was able to snag two Gen 2 Connects off eBay for a fraction of the cost of one new “Port” which doesn't even have optical digital out which I need so I would consider it a downgrade item. Not sure why when I look at my Gen 2 Connects under devices it has a “Upgrade Eligible | Get 15% off” button? I am already on Gen 2 and there is nothing better that they sell to upgrade to?

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