Unplayable protected songs (recently purchased on iTunes, half albums...)

so i cant play music i've downloaded from apple music , but i can play it if i download it from apple through the sonos app and save it as a playlist in sonos .

If you are a paid up member of apple music, everything will stream..i think...till the day you stop paying, then the "free" DRM downloaded material will not play.

I am currently paid up member of Apple Music but most of the music I've added to my music is greyed out in sonos .. But if I open Apple Music in sonos I can add the same albums into playlists and they play through sonos ... If they makes sense ...

I am currently paid up member of Apple Music but most of the music I've added to my music is greyed out in sonos .. But if I open Apple Music in sonos I can add the same albums into playlists and they play through sonos ... If they makes sense ...

Apple allows you to convert protected files to unprotected using iTunes Match. After you download the unprotected files from Match, delete the old and reindex Sonos.

In sonos you are streaming directly over the internet, so everything will play as you can't store it anywhere.
When you play off this device or pc, you are playing stored stuff which is copy protected...maybe..
Just stream it live ;O))

If you are a paid up member of apple music, everything will stream..i think...till the day you stop paying, then the "free" DRM downloaded material will not play.

This is actually incorrect. Apple Music tracks that are stored on your device for "offline play" are protected by a DRM that is not readable by Sonos devices. These tracks will either show or greyed out and not playable, or they will not even show at all. This is independent of your account status with Apple Music and entire based on the DRM on the offline version of the tracks.

Songs that you have purchased from iTunes and download to your devices should download in an unprotected format and be playable on Sonos. If they're greyed out, a DRM version may have downloaded and you can check this by connecting your mobile device to a computer and check the file format of the tracks in iTunes. If you are somehow getting a DRM version you can try deleting it off your device and re-download it. For tracks that are older than 2009 and were uploaded to the cloud, you may have uploaded a DRM version which is what is getting downloaded again. You can try deleting the version that's uploaded or use iTunes Match to convert the tracks over properly. Apple support should be able to help you with this as well.

In addition, if you are subscribed to Apple Music, any tracks added to your Apple Music library by upload or favorite will be playable on Sonos through Apple Music > My Library. These tracks will be streamed online though, not played off of any of your local devices.

Thanks Ryan, would be nice though if you were paid up with apple music, their whole world of music would be yours, to enjoy how you liked.
Are the restrictions the same for google music?

Thanks Ryan, would be nice though if you were paid up with apple music, their whole world of music would be yours, to enjoy how you liked.


Yes, that would be sensible. Perhaps you should suggest that to Apple?

If you are a paid up member of apple music, everything will stream..i think...till the day you stop paying, then the "free" DRM downloaded material will not play.

This is actually incorrect. Apple Music tracks that are stored on your device for "offline play" are protected by a DRM that is not readable by Sonos devices. These tracks will either show or greyed out and not playable, or they will not even show at all. This is independent of your account status with Apple Music and entire based on the DRM on the offline version of the tracks.

Songs that you have purchased from iTunes and download to your devices should download in an unprotected format and be playable on Sonos. If they're greyed out, a DRM version may have downloaded and you can check this by connecting your mobile device to a computer and check the file format of the tracks in iTunes. If you are somehow getting a DRM version you can try deleting it off your device and re-download it. For tracks that are older than 2009 and were uploaded to the cloud, you may have uploaded a DRM version which is what is getting downloaded again. You can try deleting the version that's uploaded or use iTunes Match to convert the tracks over properly. Apple support should be able to help you with this as well.

Hi

This is exactly the reason I have iCloud library turned off. its just to confusing with all this DRM protection especially when Apple start messing with peoples own purchased music and adding DRM.

Question:

If I did have this feature enabled and say for instance I had an album I downloaded for offline listening from AM, this obviously would not play due to DRM on the sonos, but if I added this album to a playlist within apple music or a Sonos playlist would it pull the music from the internet instead.

thanks

Thanks Ryan, would be nice though if you were paid up with apple music, their whole world of music would be yours, to enjoy how you liked.


Yes, that would be sensible. Perhaps you should suggest that to Apple?

Funniest thing I've read in ages!

@Paulw123 - You do realise why what you have suggested is the biggest load of nonsense I've ever read don't you?

Thanks for the laugh The LHC.