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Contributor I
July 8, 2021

Switching from ethernet to wireless

Sorry to bring up what appears to be a routine question, but I cannot find an answer that applies to my situation.

I got a new router (Orange Livebox4) a few months ago and since then have failed to get my Sonos 3 and 5 speakers to work (using controller 1). I eventually got them working by moving the Sonos 3 from my study to the passage cupboard containing the Livebox and connecting with ethernet.  I now want my speaker back in the study.

I went to Sonos>Settings>System>System settings.

First I selected Wireless setup and came to a halt because I was told my router password was incorrect (I double checked it by disconnecting and reconnecting other devices to my router).

Then I selected Networks, chose my router network (the only one available) and was told “In Use”.

I really don’t want to understand much more about networks.  I simply want to get back to listening to my music! 

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11 replies

buzz
Grand Maestro
July 15, 2021

SonosNet is automatically selected when one or more units are wired to the network. Approximately every half hour the SONOS units will broadcast their presence on the network. In some cases you may need to wait for the full half hour before a unit is discovered. You can reboot a unit that has not yet been discovered in order to speed this process.

You do not need any passwords to use SonosNet, however, you may be prompted to sign-in with your online SONOS account when adding controllers and new or recently Factory Reset units to your system. This is usually a one time process.

From here I cannot know your issue exactly, but there is virtually no difference between wiring one of your current units and adding a wired BOOST. The main reason for adding BOOST is when you don’t need a  music player at the most convenient location to wire a unit. I recommend keeping the new BOOST packed and get the system working by temporarily wiring one unit, then wire the other unit if necessary to get it going. Once the system is operating, then you can deploy the units and decide if adding BOOST is warranted.

Another use for BOOST is to support a wireless SonosNet player that is in a bad wireless signal area. BOOST can be wired or wireless as long as at least one unit in the system is wired. In the case of a wireless BOOST, it should be placed about midway between the good and bad coverage areas.

Don’t overlook the possibility of an intermittent network cable.