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Contributor II
Oct 30, 2025 7:35 PM UTC
Answered

SSIDs and network connectivity

Is it true that the iOS app and the soundbar have to use the same SSID even 2 SSIDs are on the same network?

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jgatie
jgatieAnswer
Oct 30, 2025 7:37 PM UTC

The have to be on the same subnet, which may or may not mean the same SSID.

4 replies

jgatie
jgatieAnswer
Oct 30, 2025 7:37 PM UTC

The have to be on the same subnet, which may or may not mean the same SSID.

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abodsAuthor
Contributor II
Oct 30, 2025 7:41 PM UTC

According to Sonos support they must use the same SSID. So if you have SSIDs NETWORK 2.4 and NETWORK 5 they have to use the same SSID even if they are on the same subnet.

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jgatie
Oct 30, 2025 7:44 PM UTC

According to Sonos support they must use the same SSID. So if you have SSIDs NETWORK 2.4 and NETWORK 5 they have to use the same SSID even if they are on the same subnet.

 

If your router doesn’t bridge between 2.4 and 5, then yes they have to be on the same SSID.  Mine handles connecting to either just fine. 

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abodsAuthor
Contributor II
Nov 3, 2025 2:38 PM UTC

Thanks all. I have resolved this issue.

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