Hi. I have 15 Sonos speakers connected in various configurations across several rooms. Two of the speakers are first generation Play 5’s controlled via the S1 app. The rest are controlled via the S2 app. Both systems are rock solid and perform flawlessly independent of each other. I have purchased a Sonos Roam and have attempted to connect the speaker to my system using the S2 app. The system appeared to get confused during set up stating the new roam required an update. During this update the speaker disappeared from the S2 app. For some reason it is now only visible on the S1 app. I’m fully aware its not compatible with the S1 app. I am now unable to remove it from the S1 app. I have reset the app and wi fi router without success. Should i delete the S1 app, reset the roam and attempt to connect to the S2 app and If successful then reinstall the S1 system? Thanks.
Best answer by ratty
View original