Contributor I

Sonos Roam - Battery drain

Forum|Forum|5 years ago
April 21, 2021
278 replies
49418 views

Hi everyone,

I received my Sonos Roam yesterday and I am quite concerned by the battery drain on standby mode.

My roam is losing about 10% every hour on standby, which brings us to 10hours but I was expecting 10 hours in playing mode.

Should I be concerned by those stats are it was the expected consumption?

Thank you !

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

G

GuitarSuperstar

Lead Maestro

@cpking You should return your device. Even if you put it in standby and not fully off Sonos says standby battery should last 10 days.

From Sonos:

“When not in use, Roam switches to sleep mode to conserve power, and the battery can last UP TO 10 days.”

We don’t know how many times @cpking accessed the Sonos app during those four days while the Roam was asleep which would cause it to wake up and drain the battery quicker.

"Receive with simplicity everything that happens to you." - Rashi

Bumper

I mean the poster says they turned it off. 10 days vs 4 is ridiculous IMO even if it was on standby and even if the support says “up to 10”.

A

Acer99

Avid Contributor I

I got 2 days using standby and I listened to it for 30 minutes.

I think Sonos need to review the 10 day claim. If this claim is still supported then I have a faulty Roam or there is something in my set up causing excessive battery drain. However, I have not read a single post where someone has achieved 10 days. It seems that people use the Roam by either using the ‘full off’ or keep it on a charger.

Worse is that when I turn my Roam back on my system loses it (it is present as offline in the app when it’s off but disappears when I turn it on.)

It is really frustrating because there is a good product blighted by battery (and in my case, connectivity) issues.

C

cpking

Trending Lyricist I

I have a similar issue, but perhaps worse… I turned my Roam OFF, thinking I would use it for rehearsal at a theatre. It was fully charged according to the app. I didn’t need it for four days and when I tried to turn it on, it was dead.

Is it expected behavior for a device that is literally turned off and experience battery drain in less than a week with zero use?

How exactly are you turning off the Roam?

I held down the power button for five seconds. Got two chimes and the indicator went off. I don’t have a voice assistant installed on it.

G

GuitarSuperstar

Lead Maestro

@cpking If you are turning off the Roam completely, it should not fully discharge from 100% to 0% in four days. The only explanation for the discharge is you are only putting the Roam to sleep or your Roam is defective.

After you turn off the Roam, does it turn on automatically when you open the Sonos app or does it say it is offline or not listed on your system?

"Receive with simplicity everything that happens to you." - Rashi

J

jokazaki

Lyricist I

Feature Request - I’d like to see a toggle in the hardware area at the bottom of the Sonos app for the Roam to turn Wi-Fi off completely. For those times that I’m going to be away from home for an extended period of time, would rather not have the battery drain of it searching for my Wi-Fi all the time.

C

cpking

Trending Lyricist I

@cpking If you are turning off the Roam completely, it should not fully discharge from 100% to 0% in four days. The only explanation for the discharge is you are only putting the Roam to sleep or your Roam is defective.

After you turn off the Roam, does it turn on automatically when you open the Sonos app or does it say it is offline or not listed on your system?

It says it’s offline.

G

GuitarSuperstar

Lead Maestro

@cpking If you are turning off the Roam completely, it should not fully discharge from 100% to 0% in four days. The only explanation for the discharge is you are only putting the Roam to sleep or your Roam is defective.

After you turn off the Roam, does it turn on automatically when you open the Sonos app or does it say it is offline or not listed on your system?

It says it’s offline.

You must have a defective Roam. I shut off my Roam last night when the battery was at 74%. 12 hours later I turned it back on and the battery was at 73%. So you should only be losing about 1%-2% each day with the Roam shut off completely. Losing 100% in four days is not normal.

"Receive with simplicity everything that happens to you." - Rashi

Bumper

It says it’s offline.

Return it and let them know why.

Ken_Griffiths

How exactly are you turning off the Roam?

I held down the power button for five seconds. Got two chimes and the indicator went off. I don’t have a voice assistant installed on it.

Still sounds like you were in ‘sleep/standby mode’ to me, as there are two separate tones followed by four tones (descending) from a powered on state…

Show more replies

Sign up

Login to the community