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helheimr
Trending Lyricist I
October 25, 2017
Answered

Sonos ONE unable to play music from Music Library (Playbar works fine)

My new Sonos ONE is unable to playback any music from my network source Music Library \\server\music.

I already had a Playbar and that still works fine with the same Music Library.

Interestingly, if I first start playing on the Playbar, and later add the Sonos ONE as an output, the ONE will also start playing fine from the network source! However, if starting out with just the ONE, or starting with both Playbar and ONE at the same time, it doesn't work. This is very repeatable.

Anyone else having the same issue? Any ideas about a resolution? Or is it just one of many ONE bugs?
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Ryan S
Ryan SAnswer
Retired Sonos Staff
October 26, 2017
Hi helheimr, I can confirm it should work fine for you.

I'm taking a look at the diagnostic and it looks like SMB might be disabled on the device that's holding that library. It's odd though, since you said the PLAYBAR is playing fine from that same source.

Can you check to make sure that SMB1 is turned on just to make sure?

Edit: I just noticed in your other thread you'd checked on SMB. Can you just do a reboot on that Sonos One?
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Ryan S
Ryan S
Retired Sonos Staff
November 14, 2017
Hi guys, we have a customer provided solution here which seems to be working out great.
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    rbeumer
    Lyricist II
    November 16, 2017
    Thnx Ryan. Disabling SMB signing did the trick for me. Sonos Play 5 is now working again.

    Strange thing though is that I have SMB singing enabled for a couple of years now and it was always fine. Since this is a bit of a security issue I was wondering if Sonos will fix this in a future update?
    Saint John
    Lyricist II
    November 30, 2017
    Yes Disabling SMB signing worked for me also. Play1’s back up and running.
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