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l0gan5
Contributor I
February 1, 2019
Answered

Sonos One Stereo Pair Bass

Hi everyone,

recently purchased a couple of Sonos One's which I have as a stereo pair in my living room.

The last few nights I have noticed something a little odd. When listening to Google Play Music or Spotify at around 30% volume, on some tracks some of the bass notes are much louder than the rest of the song. It's sounds quite weird, like the drummer is giving the bass drum a hard thwack but only on certain notes. The music I was playing at the time was 80's/90's rock and indie and I have the equalizer at around 70% bass/treble. I have done the trueplay setup and loudness is on.

Has anyone else come across this?

Thanks
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    Jeff S
    Jeff SAnswer
    Retired Sonos Staff
    February 1, 2019
    Hi everyone,

    recently purchased a couple of Sonos One's which I have as a stereo pair in my living room.

    The last few nights I have noticed something a little odd. When listening to Google Play Music or Spotify at around 30% volume, on some tracks some of the bass notes are much louder than the rest of the song. It's sounds quite weird, like the drummer is giving the bass drum a hard thwack but only on certain notes. The music I was playing at the time was 80's/90's rock and indie and I have the equalizer at around 70% bass/treble. I have done the trueplay setup and loudness is on.

    Has anyone else come across this?

    Thanks

    Hi there,

    Do you hear the same sound with the Trueplay tuning disabled? Try tuning the system again, do you still hear the sound? If so, please submit a diagnostic report after it happens, then reply here with the confirmation number.
    Help others find useful content by clicking the like button and selecting the best answer to your question.
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    2 replies

    Jeff S
    Jeff SAnswer
    Retired Sonos Staff
    February 1, 2019
    Hi everyone,

    recently purchased a couple of Sonos One's which I have as a stereo pair in my living room.

    The last few nights I have noticed something a little odd. When listening to Google Play Music or Spotify at around 30% volume, on some tracks some of the bass notes are much louder than the rest of the song. It's sounds quite weird, like the drummer is giving the bass drum a hard thwack but only on certain notes. The music I was playing at the time was 80's/90's rock and indie and I have the equalizer at around 70% bass/treble. I have done the trueplay setup and loudness is on.

    Has anyone else come across this?

    Thanks

    Hi there,

    Do you hear the same sound with the Trueplay tuning disabled? Try tuning the system again, do you still hear the sound? If so, please submit a diagnostic report after it happens, then reply here with the confirmation number.
    Help others find useful content by clicking the like button and selecting the best answer to your question.
    l0gan5Author
    Contributor I
    February 5, 2019
    Hi Jeff,

    Thanks for your reply. I will try that and report back.

    Is this what is known as 'bass popping' referred to in some other threads on this forum ?

    Thanks
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