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Trending Lyricist I
November 4, 2018

Sonos Beam--First Sonos Product and Also will be the last

I purchased the Sonos Beam launch week. It was my first Sonos product ever. I have always been a Bose/Polk/BW fan. I have enjoyed the Sonos Beam UNTIL TODAY. I purchased a new Wifi Router and learned the hard way that you cannot reconfigure the WiFi setting without physically wiring the Beam to the new router via Ethernet. This is 2018, this should NOT be an issue.

In my case, my router is in my attic behind two very small doors. My beam was downstairs in my study. All this meant that I had to completely move my TV, disconnect the beam's power supply from behind it, carry my Beam upstairs and go through two small attic doors to hardwire it to my new router just to connect it to the new WiFi network. Why in the world can you not do this from the app, wirelessly, is simply beyond me. It was enough of a struggle that I will never buy another Sonos product.

That one cannot reconfigure WiFi without having to hard wire is the most idiotic and nonsensical aspect of any product I've owned. I would strongly encourage anyone to NOT buy Sonos if convenience is important for you. Consider yourself warned.
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    12 replies

    Ryan S
    Retired Sonos Staff
    November 28, 2018
    I wanted to update you all here that we've been doing some work on improving the workflow for reconfiguring Sonos when the router is replaced. With version 9.3 of Sonos, released today, for households with only one Sonos player, there's a new workflow that shouldn't require the device to be wired into the network. The Beam, in particular, has some hardware specifically to improve this flow, which will let it reconnect to a new network even easier. We'll continue to work on this and other system improvements in the future, but the first of these updates is now available.
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    Trending Lyricist I
    February 15, 2019
    I use a WiFi-to-Ethernet bridge for this sort of thing. How often do you need to configure Wi-Fi on your speakers vs how often do you listen to them? Focus on what’s important. If configuring Wi-Fi is important, you don’t need Sonos speakers.