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August 21, 2020
Question

Sonos affected by Wireless Access Point hardware change

I recently swapped out my 2011 access point in my bedroom used for WiFi there, and I am seeing some Sonos anomalies.

In the bedroom I have a Boost that is also root bridge, wired back to the main router in the common area, that has a Connect Amp also wired back to the same main router. I was using Airport Express in the bedroom, ethernet wire connected to the other ethernet jack on the Boost using the switch feature on Boost, to successfully obtain high speed WiFi in the bedroom - with the single band AEX set to work in access point mode, creating a 5 GHz network there. No issues with Sonos then, using either the phone or the Mac in the bedroom for control.

I replaced said AEX using a dual band TP Link access point as a drop in replacement. Now, at times, the Connect Amp disappears from the Controller as well as from the Matrix. Getting it to reappear needs a Connect Amp reboot, that works for some time.

I can’t see any logical reason for this - and when I brought the AEX back for a test, the problem disappeared.

Any reason why Sonos/TP Link are not playing nice all the time? The bedroom Sonos is supplied wirelessly from Boost, and there is no issue with that unit. Nor are other bedroom units like Firestick/Echo Show affected by the change.

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    62 replies

    Headliner II
    September 8, 2020

    I guess reading the manual before purchase is your best bet. But not even then you could be sure what features they secretly implemented.

    KumarAuthor
    September 11, 2020

    I guess reading the manual before purchase is your best bet. But not even then you could be sure what features they secretly implemented.

    I will for sure be more awake when I have to replace the 850 units, hopefully years from now.

    I expect my Apple Time Capsule base station to be a casualty soon as well, bought in 2011. The good thing now that I have run ethernet wires around the home for Sonos, and now leveraged these for better WiFi coverage via the AEX/850, is that any ordinary/cheap router with normal range will do - I don't need the expensive kinds with antennas sprouting all over or the mesh type.

    Of course, Sonos compatibility is something to be alive to then as well.