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My Sonos system keeps skipping songs halfway through. I have read several comments from others and their troubleshooting ideas. Have tried it all. No luck. I've submitted a diagnostic # 2017805003. Please help!!!
My Sonos system keeps skipping songs halfway through. I have read several comments from others and their troubleshooting ideas. Have tried it all. No luck. I've submitted a diagnostic # 2017805003. Please help!!!



Hi Michael_128,



Thanks for sending in the report. Your Sonos speakers are having a hard time staying connected to your wireless network. This may be due to the nearby networks which are running on the same channel as your own, causing interference. Try changing your router's wireless channel to 11 and see if that helps.