Skip to main content

Songs Keep Skipping

  • September 8, 2018
  • 1 reply
  • 1187 views

My Sonos system keeps skipping songs halfway through. I have read several comments from others and their troubleshooting ideas. Have tried it all. No luck. I've submitted a diagnostic # 2017805003. Please help!!!
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Jeff S
Forum|alt.badge.img+20
  • Retired Sonos Staff
  • September 11, 2018
My Sonos system keeps skipping songs halfway through. I have read several comments from others and their troubleshooting ideas. Have tried it all. No luck. I've submitted a diagnostic # 2017805003. Please help!!!

Hi Michael_128,

Thanks for sending in the report. Your Sonos speakers are having a hard time staying connected to your wireless network. This may be due to the nearby networks which are running on the same channel as your own, causing interference. Try changing your router's wireless channel to 11 and see if that helps.