Enthusiast I

Roam is always turning itself on and the battery is always dead making the roam unusable

Forum|Forum|5 years ago
April 25, 2021
96 replies
16563 views

I hope an update is coming because I’m over going to use my roam and it’s dead. Out of the five times I’ve wanted to use it I have only been able to use it once. I have to leave it on the charger when not in use otherwise it will be dead when I go to use it. When it’s on the charger and it gets to 100% there is no way to turn it off. If I hold the power button for five seconds it turns off but within a few seconds it turns itself back on again. If they don’t say a fix is coming within a week sadly it’s going back.

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Nodlesh

Lyricist III

Me too. I have the latest version of the software and my Roam wakes from sleep mode *even if I have my phone turned off.

I’m so disappointed in what I hoped would be a premium brand experience.

Can we *please* have an option to disable the wake on LAN functionality? Please?

jgatie

Me too. I have the latest version of the software and my Roam wakes from sleep mode *even if I have my phone turned off.

I’m so disappointed in what I hoped would be a premium brand experience.

Can we *please* have an option to disable the wake on LAN functionality? Please?

Did you turn the Battery Saver option on in the settings?

N

Nodlesh

Lyricist III

Me too. I have the latest version of the software and my Roam wakes from sleep mode *even if I have my phone turned off.

I’m so disappointed in what I hoped would be a premium brand experience.

Can we *please* have an option to disable the wake on LAN functionality? Please?

Did you turn the Battery Saver option on in the settings?

Thanks for the reply and advice there. I hadn’t!

I have now - much appreciated. Let’s see how this goes :)

N

Nodlesh

Lyricist III

Me too. I have the latest version of the software and my Roam wakes from sleep mode *even if I have my phone turned off.

I’m so disappointed in what I hoped would be a premium brand experience.

Can we *please* have an option to disable the wake on LAN functionality? Please?

Did you turn the Battery Saver option on in the settings?

Thanks for the reply and advice there. I hadn’t!

I have now - much appreciated. Let’s see how this goes :)

So the battery saver does work. It’s equivalent to long-pressing the power button to turn it off completely (with a time delay).

I would love to be able to put it into sleep and not have it wake up - except by pressing the on button. This network wake should be optional imo.

Even if I have my phone and tablet wifi turned off, the Sonos wakes from sleep :( I can only assume that some other device on my network (TV? Google Home? Smart plug/bulbs?) are pinging the Roam on one of it’s open ports that sense for waking (1400, 1401 and couple of others). So now I guess I’ll try disabling everything the the house and see whether the Roam can be made to stay in sleep … There goes the weekend :/ Or maybe try to use a packet sniffer to find the device. Any ideas anyone?

S

sainttom

Lyricist I

Sonos told me that whenever you “foreground” the Sonos app, Roam speakers will turn on. Of course this is frustrating if you have other Sonos products. You use the app to turn other Sonos products off at night and the Roam comes on. Unless you turn it off, your battery is diminished or dead in the morning. So every night I have to track down the Roams (I own 2) to make sure they are off. I will not buy another Sonos product. I own two Play 1’s and two Roams. This is a fixable problem and they won’t fix it. We should be able to disable this functionality if we want to

G

GuitarSuperstar

Lead Maestro

Sonos told me that whenever you “foreground” the Sonos app, Roam speakers will turn on. Of course this is frustrating if you have other Sonos products. You use the app to turn other Sonos products off at night and the Roam comes on. Unless you turn it off, your battery is diminished or dead in the morning. So every night I have to track down the Roams (I own 2) to make sure they are off. I will not buy another Sonos product. I own two Play 1’s and two Roams. This is a fixable problem and they won’t fix it. We should be able to disable this functionality if we want to

Consider enabling Power Saver Mode in the Sonos app so the Roam will automatically turn off after being idle for 30 minutes instead of going into sleep mode. Read more here:

https://support.sonos.com/s/article/5085?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

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