Replacement grille for PLAY:5

1 reply
3533 views

Hi all, i damaged the front grille of my play 5. Is there a chance of a replacement part? The damage is a pea sized dent smack bang in the centre of the grille. Once you see it, you can't stop noticing it! Any help would be greatly appreciated.

Replacement

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Keith NAnswer

Sonos Staff

Hello, Costas:

Although we do not carry individual parts for repair, our Care team could replace the unit in its entirety. Keep in mind, this replacement process will be out-of-warranty and will likely cost since we will need to replace the unit entirely. What is the serial number of the unit? I'll be happy to find out the exact cost should you want to get it replaced.

Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.

Keith NAnswer

Sonos Staff

Hello, Costas:

Although we do not carry individual parts for repair, our Care team could replace the unit in its entirety. Keep in mind, this replacement process will be out-of-warranty and will likely cost since we will need to replace the unit entirely. What is the serial number of the unit? I'll be happy to find out the exact cost should you want to get it replaced.

Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.

Sign up

Login to the community