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Playbar sound muffled then ok then muffled again

  • September 11, 2018
  • 1 reply
  • 559 views

Muffled sound comes in and out. Sent problem in 1189429322.
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1 reply

Keith N
  • Sonos Staff
  • September 15, 2018
Hi there, acemikegreen. Thanks for posting and for sharing your diagnostic report number. The report mainly shows up how Sonos devices are communicating with one another. When it comes to problems regarding audio quality we may need a bit more information. Does this happen with a specific audio source or does this happen regardless of listening to TV or music? Does there seem to be a pattern to when it comes in and out?

The more information we have, the better the Community can assist. Thanks!