playbar and comittment for DTS playback firmware upgrade

If this helps anyone I've got 5.1 by plugging the optical cable directly into my foxtel/sky and playstation and changing the settings if that helps. It doesn't work via the tv. Bit of a pain to keep switching the lead but the sound is clearly better. Annoying that this wasn't clearer from the start! 

I guess the issue with the lack of support for DTS is that it isn't clear why not. I've read quite a few replies and never seen the "why" part. The other thing I'm not clear on is how good will a PS4 decode the DTS signal to get 5.1? In reality how big will the difference be? Anyone?

My summation of other responses is because Sonos aren't explaining the "why" part people are unclear as to whether it will NEVER be possible or that they DON'T want to do it. Those are very important distinctions, where the later gives hope (hence the 500+ responses), but if it was the first answer then people would stop posting!

You just can't compare Sonos to wired systems. They are the most innovative wireless multi room system out there. They have issues that we can see but do they know something we don't.? Is there a new format that will replace DTS? Is it just a licensing fee issue? I don't know. What I do know is I will never have a wired home theater again. Keep us posted Sonos. You do have loyal customers that love the product.
hi Joe, I am in Australia. One of the retailers here, JB Hi Fi, stock a few different ranges of the multi room systems from:
- Sonos
- LG
- Samsung
- Bose

I went there today. The choice isn't as simple like a few years back when there was only the sonos. I am glad I didn't get the sonos like I almost did 12 months ago as there are now more options. Just doing my homework on which one now.

You just can't compare Sonos to wired systems. They are the most innovative wireless multi room system out there. They have issues that we can see but do they know something we don't.? Is there a new format that will replace DTS? Is it just a licensing fee issue? I don't know. What I do know is I will never have a wired home theater again. Keep us posted Sonos. You do have loyal customers that love the product.
Of those mentiones above , only Sonos and LG are wireles, multiroom and multichannel home theater capable.
Samsung's does home theater but won't pair additional speakers for true surround.
Panasonic ALL systems have no support for home theater.
Bose's Lifestyle systems use wired speakers.

omg... just bought a fake 5.1 Sonos setup.

Sonos: I bought all your products based on you advertising I would get an immersive 5.1 experience. From my point of view I have been misled. (HiFi 5.1 surround which gives a great experience and delivers home cinema goods, translates to DTS and the best of the best in my world)

Maybe there are legal aspects that are different in my country, but here you should be informed if a product does not deliver something what you would assume it would do based on that what is being advertised, both what is written and what is NOT being written. You should really add that you can not play blu ray, that you need an optical switch because you will not get 5.1 surround sound from a TV and that in fact you do not get a home cinema sound. The music is fine.

I feel misled and would like to know if I can return my products directly to you. The resailer I bought it from does not take it back after 14 days and without the original packaging. I did not get a 5.1 home cinema.....actually I got no sound at all since my blu rays can not be played.....

I sold my Marantz receiver and Kef e305 set to get sonos..... just to get rid of the wires and make things simpler. Well ok, that I achieved..... at the loss of so many simple standard features you wouldn't even think of not being incorporated in your products because they are so...well ...basic (like DTS).

You could always just decide to add DTS though, that would solve it as well.

omg... just bought a fake 5.1 Sonos setup.

Sonos: I bought all your products based on you advertising I would get an immersive 5.1 experience. From my point of view I have been misled. (HiFi 5.1 surround which gives a great experience and delivers home cinema goods, translates to DTS and the best of the best in my world)

Maybe there are legal aspects that are different in my country, but here you should be informed if a product does not deliver something what you would assume it would do based on that what is being advertised, both what is written and what is NOT being written. You should really add that you can not play blu ray, that you need an optical switch because you will not get 5.1 surround sound from a TV and that in fact you do not get a home cinema sound. The music is fine.

I feel misled and would like to know if I can return my products directly to you. The resailer I bought it from does not take it back after 14 days and without the original packaging. I did not get a 5.1 home cinema.....actually I got no sound at all since my blu rays can not be played.....

I sold my Marantz receiver and Kef e305 set to get sonos..... just to get rid of the wires and make things simpler. Well ok, that I achieved..... at the loss of so many simple standard features you wouldn't even think of not being incorporated in your products because they are so...well ...basic (like DTS).

You could always just decide to add DTS though, that would solve it as well.

I bad mouth the Sonos HT "experience" every time I see it come up on a forum that I visit.

I will continue to go out of my way to do so until such time as proper surround support is added.

I'm on the fence here, and researched what I was buying before hand. Yes agreed sonos should be looking to add DTS support but the users on here I think are being out of order, when I spend £600 on anything I don't just take it for granted it is going to serve my needs without the research. I don't buy a car without checking out reviews, mpg, etc. I didn't walk into currys and spend 2.5k on a 58" 4K TV with-out checking it served my needs. And I definitely don't watch a TV advert for any product and walk into shop and buy it based on what a very expensive marketing agency is paid to make sheep walk in stores and empty their wallets. So have your moan about the lack of support for DTS on the PlayBar but remember you choose to buy it based on the time you spend researching it, and going by that it would be the same time taken as a salesman managed to empty your wallet.

So you have the time, inclination and technical understanding to thoroughly research every purchase you every make? Good on ya. Way to pat yourself on the back. You are clearly the superior consumer.

Your post is a bunch of pointless jibes with no substance. 

End of the day, there are a number of customers that aren't happy with Sonos.

We're going to talk about it. And I , for one, and going to tell others about.

Word of mouth is just another form of research.

The reaserch required to figure out if Sonos is right for you is actually very quick and simple. That's the whole theme behind Sonos.

Is it? Like, wireless, home theatre, 5.1?

All valid research results.

Who ,that doesn't have prior knowledge or technical understanding, thinks to check what kind of audio signal can be passed over optical from their television? What average consumer thinks to check that out?

Me. If you go anywhere that sells Sonos and read the reviews you would know this in a matter of minutes.