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Contributor I
April 13, 2014
Question

playbar and comittment for DTS playback firmware upgrade

I have just added the Sonos Playbar to my samsung smart TV and have discovered the lack of DTS functionality through reading this forum. I find it disappointing that the best we can get is a stereo effect through the playbar?  My originial search was based on identifying a way of using my existing Onkyo nr509 AV Amp with the playbar however that appears to be a no go option as well. The concept of buying and adding the playbar as a step change to the surround sound system I had has left me feeling I have done the wrong thing?  Slightly cheated in a sense too, I hear what Sonos are saying that the majority of content is streamed and agree we use netflix however I also enjoy having a collection of Bluray discs and feel Sonos should fulfil both requirements.  If anyone can give us an  idea as to when this may be re-considered as it looks like Sonos have closed the subject down from reading through the forums.  Do I revert to my old system and return the Playbar to John Lewis could buy a couple Play3's instead?  
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    214 replies

    Lyricist I
    April 13, 2014
    I believe that the reason for not including DTS is because of most of the TVs lack DTS support. But I hope the reconsider this due to the fact of all future TVs most likely will have this possibility. I have a Samsung and I'm forced to change output every time I turn on a blue ray. I'm even open for paying additionally if it is a cost factor. 
    jgatie
    April 13, 2014
    I'm pretty sure you can take the "Not Planned" status at face value.  So far, the number of Ideas with a "Not Planned" status that have been "reconsidered" is exactly zero.  When they mark something "Not Planned" it seems to be pretty final, and certainly not something that needs any further clarification.
    Sonos Staff
    April 14, 2014
    Shane,  

    There are options for Blu-rays that encode the audio track in DTS if you're seeking full 5.1 via Dolby Digital.  There are several models of blu-ray player available which are capable of transcoding from DTS to Dolby, and the Xbox One is capable of doing this as well (if you happen to be an Xbox owner).

    We're always evaluating industry trends for future developments but at this time the other posters are correct - there are no plans to implement DTS for the PLAYBAR in the future.
    Lyricist III
    April 24, 2014
    Shane,  

    There are options for Blu-rays that encode the audio track in DTS if you're seeking full 5.1 via Dolby Digital.  There are several models of blu-ray player available which are capable of transcoding from DTS to Dolby, and the Xbox One is capable of doing this as well (if you happen to be an Xbox owner).

    We're always evaluating industry trends for future developments but at this time the other posters are correct - there are no plans to implement DTS for the PLAYBAR in the future.

    Do you happen to know if the sony ps3 does the same thing re dts? I have a new sound w95 tv and that is able to send dts Via optical and hdmi. It's a bit of a let down by your company as a lot,of the new blu ray DVDs are only encoding dts or true hd dts. I really do think you need to reconsider updating the firmware to allow dts. Surely it's not that hard to do. When I bought the tv I bout the playbar, sub and 2 play 1's and I feel rather cheated that I'm not getting the best sound possible bearing in mind what i have spent on the system.
    Lyricist II
    April 29, 2014
    Shane,  

    There are options for Blu-rays that encode the audio track in DTS if you're seeking full 5.1 via Dolby Digital.  There are several models of blu-ray player available which are capable of transcoding from DTS to Dolby, and the Xbox One is capable of doing this as well (if you happen to be an Xbox owner).

    We're always evaluating industry trends for future developments but at this time the other posters are correct - there are no plans to implement DTS for the PLAYBAR in the future.

    The PS3 can decode. 

    Why does it matter what you feel the "Future Trends" are, just add what your customers are asking for! PLEASE
    April 29, 2014
    I agree with Chris that the best and simplest solution would be for DTS support to be added. Despite being a huge Sonos fan and a Sonos reseller, I find Sonos' policy on this puzzling at best. However, my setup gets round all the issues, albeit with workarounds that shouldn't be needed. Luckily I needed to replace the Bluray player anyway. It is: 1. Panasonic Plasma TV that passes only stereo out through digital optical 2. Sonos Playbar, Sub and two Play:1s for surround sound. Play:1s on Flexson floorstands. 3. Samsung BD-F6500 Smart Bluray player, which is set to transcode DTS to Dolby Digital 5:1, so OK with disks that have only DTS soundtrack. Also streams Netflix and Amazon Prime (Lovefilm) 4. BT Vision box (I imagine a Sky satellite box could be substituted here) 5. ViewHD 3:1 optical digital switch. This avoids passing audio through the TV. 6. Connections: HDMI from BT box to TV and from Bluray to TV. Digital optical cables from TV, Bluray and BT box to digital optical switch. Digital optical cable from switch to Playbar. I also have a Logitech Harmony Touch universal remote which makes controlling whole thing easy, although this isn't essential. This is not a setup that has official Sonos approval. I have not personally experienced any issues over sound quality, nor with audio/video sync. Not that I can notice, anyway. I love my Sonos surround system!! John, Canford Cliffs Audio
    Trending Lyricist I
    April 30, 2014
    Ok so there are a few options that you can do here, however part of the issue is with the TVs that most people have. Some, very limited TVs have DTS pass-through as well as DD. This means that even when sending DTS or DD TrueHD it will still be converted back to DD 2.0 through the optic out on your TV, if it allows pass-through. I have an Xbox One, but due to the 5yr old TV I have it won't allow me to pass through the setting required, which are stated on the SONOS website. To alleviate this I purchased a small 4 way HDMI switch box with optical out, that does both DTS Master and DD TrueHD. I since tested this with both the PS3 forcing it to only play DTS and using LOTR Extended and choosing DTS 6.1 from the menu. After that I used the Xbox One on Blueray and it was quiet insane. This little product was $98AUS and I think most people would like something like this added into the product.
    Enthusiast I
    June 8, 2014
    The more I read the more I am puzzled by the Sonos stance of not supporting DTS. What is the real reason? Can the network not support the bandwidth? If so just be upfront about it. Is it too expensive to licence? I don't think so given the premium price tag. So what's the real reason? Surely not Just Mr 'designer' has his head up his woofer? Really? It's a music system so just support the popular formats or say so in BIG letters on the box.
    June 8, 2014
    Hi David. As a Sonos reseller (but speaking purely for myself) I would also like a more satisfactory explanation from Sonos on the DTS issue. But my experience is that most Playbar purchasers and potential purchasers don't care about this issue when I point it out, so I'm guessing Sonos don't think it should be a high business priority. (I'm not saying it's wrong for you to care about it, just saying many people don't.) Your last comment puzzles me though. Yes it is a music system - but DTS is not relevant to the Playbar's use as a music system, so you appear to be contradicting your own argument?? John, Canford Cliffs Audio
    Trending Lyricist I
    June 8, 2014
    I think he was being sarcastic about the last statement. DTS is going to be a massive issue very soon, as all Bluray movies will be encoded in DTS. As I stated about though the issue isn't the Playbar, it's your TV not supporting Pass-Through. The optical output on most TVs is Dolby 2.0 and the Playbar decodes it from there