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November 23, 2017
Question

Play I stereo pair does not go low enough - Parallel Universes proved?

Since this keeps going around, I did a good test today for the 1 pair that sits on my desktop, from the desktop which is about as close as anyone would get to their units. I started the play of a well mastered album that delivers good sound levels - Buddy Guy/Living Proof. I moved the volume slider on the mac controller all the way to the left till the green light came on at the top of the units and started tapping to the right of the button, with each tap seeing a small movement of the slider to the right. It took me 3 taps to hear something, 4 to know it is music, and 5-6 to recognise the music.

I then repeated the same experiment, using the + button on the play units themselves. Essentially, the same result again, using taps and not presses - the latter result in rapid volume level increase. If I had to pick, I would say that the second results were very slightly louder than the first. Only if I had to pick.

So, why do so many complain that just one tap from mute using either route makes their 1 pair go too loud to be borne while going to sleep? And for music that arguably is quieter than Buddy shouting out the blues? I have heard claims that volume rises to 20% of max. By the way, Sonos claims that each tap of the kind I describe is 1 in 100 equal steps where the app is concerned, I don't know the claim for the hard button taps. I haven't counted if it takes 100 to get fully to the right, that isn't the point - I can accept the Sonos claim as correct as far as it matters without that effort.

I usually accept the sneering audiophile dismissal of my hearing as defective, but I am pretty sure that this isn't at play here. I don't need hearing aids and can hold normal conversations with everyone I meet.

So, do all those that have a complaint on this count have defective units? I know mine isn't a special one, because there are a few others like me here. Or are we living in parallel universes?
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15 replies

Airgetlam
November 25, 2017
I wonder if there's a power consideration? Perhaps the transformer isn't as locked down as it might be? Kumar, as I recall, India is on 230V, not 120, right?
Bruce
KumarAuthor
November 25, 2017
Yes, it is. But it would be very strange if the units rated for use between 100 and 240V were to change behaviour in this way. Further strange, for a US designed unit, to behave in a way that is good in a 230V location and a problem in a 110V one. By the way, although I haven't bothered to test, my Connect/Connect Amp behave in much the same way as do my play 1 units.
Airgetlam
November 25, 2017
Oh, I agree, just trying to figure out what else might be different between the two cases.
Bruce
KumarAuthor
November 25, 2017
Parallel universes? :D

Trolling is ruled out because I notice that some that get a different result than I do are proved non trolls.
Contributor I
February 26, 2018
I tried it in in two different configurations, that show different behavior:
- livingroom with playbar, sub and 2x play:1. in this configuration I have set the music level iin surround settings to FULL and put the slider above average. the reason is I want to use the play:1s as surrounds in TV mode, but main speakers in music mode. in this config, lowest volume is pretty loud.
- bathroom with a single play:1. no special settings here, everything default. the lowest volume is definitely lower than in my living room. however, IMHO it should still have some more lower options, for relaxing in the bathtub it is still not low enough.

so my summary would be
1. give us more options in the low volume area, still
2. when altering the advanced settings (and probably EQ), the volume controller should adopt to it and change its scale accordingly