Question
Play 5 no power
Hi I have an issue with my sonos play 5. It was purchased on January 24th 2015. After the last update it never turned back on. I have tried on the power cord of my playbar and my sonos play 1 and held down the mute button reset but still not working and no lights have come on at all. Any help advise or suggestions greatly appreciated.
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Your best bet is to call in to Sonos and speak with a rep directly. Hours and numbers are at www.sonos.com/contact
I'd be stunned if they'd done so. That's a pretty major change. Have you tested the link?
In fact, here's a direct link for you.
http://www.sonos.com/en-gb/contact/contact-options%23
Note that this is indeed the Great Britain portion of the website, and they have a phone number listed, for M-F from 9AM to 5PM.
http://www.sonos.com/en-gb/contact/contact-options%23
Note that this is indeed the Great Britain portion of the website, and they have a phone number listed, for M-F from 9AM to 5PM.
+26The team is still around in the UK, the hours are listed on that site, just make sure the right country is selected.
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