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Contributor I
January 27, 2017
Answered

Minimum Volume is too loud to enjoy background music

The minimum volume on a Play 1 for instance (volume level 1) is too loud to let the music play as background.
It's "no music" or "too loud music" on volume level 1 Nothing in between. Ideally I could lower the music volume like an old amplifier. It's as simple as that. We use the Sonos system on the lowest volume side and the minimum volume is just way too high. I'm surprised that nobody else raises this.
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Ryan S
Ryan SAnswer
Retired Sonos Staff
October 9, 2018
Hi everyone, starting today with Sonos 9.2 there's the ability to use the mobile controller for Android or iOS to set a maximum volume for each of your Sonos players. The reason I bring it up in here, is that if you have the maximum volume set at 50%, the whole volume bar will still go from 0-100, but 100% will now reflect what your volume limit is set to. This has the added benefit of being able to get more granular control of players at low volume, as the volume steps will scale up or down with the max volume.

So, if you never set your players above a certain volume, this is a great chance to improve the control at lower volumes. Play around with it and see if this helps.
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186 replies

Lyricist I
October 15, 2020

Hello Sonos! Any update here? Looks like we're more than a year into this thread without a response...

 

Now 3 years without a solution?

@Sonos- please reply, detailing how to enable a sliding volume control ranging from 0 dB to a selected max. 

The currently lowest achievable volume is simply much too loud. (Even with just one “click”) 

The use case is: iPhone, SONOS OS “S2”,  Amazon Music streaming.

Airgetlam
October 16, 2020

Until such time as Sonos responds, try moving the speaker further away from its current placement. I use a PLAY:1 in my bedside table, but apparently am hard of hearing, as I don’t notice it being too loud to fall asleep to. 

The PLAY:1 that is 8 feet further away is completely inaudible to me at the same volume setting. 

Bruce
Lyricist II
October 22, 2020

Until such time as Sonos responds, try moving the speaker further away from its current placement. I use a PLAY:1 in my bedside table, but apparently am hard of hearing, as I don’t notice it being too loud to fall asleep to. 

The PLAY:1 that is 8 feet further away is completely inaudible to me at the same volume setting. 

Clearly your hearing.. And I have my bedside table next to my bed.. Not 5 meters away which admit it makes no sense

Airgetlam
October 22, 2020

So, now that we’ve established that I’m hard of hearing, what happens if you move your speaker further away from where your head is, be it bedside table or other location? Is the volume still too high?

Bruce
Lyricist II
October 22, 2020

Honestly that's not the point nor a solution. You expect from a 200eur speaker that you can let it next to your bed and read in peace with some background music. Even if I set it further it will disturb my wife or kids. It is simply too loud at minimum volume. And it still amazes me that sonos is absolutely ignoring one of the longes and oldest issue reported on their forums. Now if you want we can also put a pillow on the speaker or put it in the drawer of my nighttable... But again that should not be the workaround... 

October 23, 2020

This is a “problem” that has baffled me from the time it was first reported. In my play 1 units, once the slider is moved all the way to the left to mute, it takes more than one tap to the right of the button in the app to hear anything from the speaker. 

For those facing it perhaps a solution is to set max volume to maybe 80% and then the additional granularity may help.

In my case, I see no issues even without using this feature.

PS: new visitors may find that the first two pages of this thread give them some useful insights. Perhaps. Nothing lost in reading them once, though.

Lyricist III
October 29, 2020

I also have this issue with my Sonos Move.  The lowest possible volume (one tap from mute) is too loud.  I tried setting the max volume to 50%, but all that did was mean I have to tap 2 times from mute before the music comes on too loud again.  It did not make the lowest setting lower.  If I set the max volume to 30% then I have to tap 3 times from mute before the music comes on too loud.

It’s crazy this issue has not been addressed by Sonos.  I only have a Move, I don’t have other Sonos speakers in a surround sound configuration.  I guess Sonos expects us to cover the speaker with pillows or stuff it in a drawer and let it run off battery?

October 29, 2020

Tapping the hard switch on the unit or the slider in the controller app?

Lyricist III
October 29, 2020

The slider in the controller app.  You know how Sonos support recommends sliding the slider all the way to the left, then tapping once on the right side of the slider to increase the volume one increment.  When I do that the “one increment” is too loud.  If the max volume is set to 50%, then I have to tap the right side of the slider “two increments” before the music comes on too loud (at the same volume as when the max volume was set to 100%)

 

Also, I turned off “loudness” under EQ, that brought the overall volume down a tiny bit. And I turned off Trueplay and tried sliding the treble and bass all the way down.  Neither of those items made a difference.

 

I also tried setting my volume settings to “quite” in Spotify, but that didn’t help either.

October 29, 2020

As I have said many times, it takes a few taps before I hear anything from my play 1 units, with no reductions in max volume set for it. 

Sonos Support are therefore best qualified to see what is going on with people that experience something very different.