LG Oled TV audio out to Sonos 5 with jack 3.5mm

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Hi team,

I looked for it but topics are closed and would not answer my point.

So I connected an LG Oled 4K audio out (headphones) to the Line in of my Sonos 5 Gen 2. In the app it shows like it is playing (equalizer moving) but I don’t get any sound from the Sonos 5. I checked volume levels, it seems fine. I unplugged couple times still the same. TV is an LG OLEDE955PLA.

Your help welcome ;-)

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AirgetlamAnswer

Then I’d heartily recommend a system diagnostic while the PLAY:5 is showing in your controller, and preferably within 10 minutes of trying to use that line in, and calling Sonos with that diagnostic number.

Bruce

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Belly M

Next check… plug something else into the 5 such as a phone or tablet which has an output (probably headphones), CD player, DVD (audio out), radio, tuner… anything with an output and see if you can get it playing. Don’t rule out a faulty line in.

Airgetlam

Oh, and just as a precaution, if that Sonos PLAY:5 is set up as a surround speaker in your system, the line in is disabled. I wouldn’t think this would be the case in your setup, but still.

Bruce

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