I recently installed several era 100 units for a client. They are all connected to Alexa. 50% of the time when I tell Alexa to play something on a era100, I can see in the Sonos app the music change and start playing but I have no sound. I have to press pause, play in the Sonos app for it to have sound. It’s doing this on all the era100 units. Any ideas? Never encountered this before.
Best answer by Jamie AView original