impossible to group speakers - Unable to connect.try again later

12 replies
12633 views

Hi there,

I am suddenly unable to group speakers. Individually they all work fine, but unable to group speakers with the most recent app. Also, “manually grouping” by holding the play button for 3 sec, doesn’t seem to work anymore.

How can I make this work again ? Any help is appreciated.

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J

joweAnswer

Contributor I

Tr1cky49 wrote:

So I managed to solve it by going to the system settings and checking for updates. It went through a process of updating every speaker and thereafter it was fine, but kind of odd that it hadn’t prompted to say that there were updates available.

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B

Bazar

Trending Lyricist I

Excellent, thanks Tr1cky49. I have been away for 3 weeks and come back imagining, hoping that the Sonos debacle would have resolved. But oh no - have just spent two hours doing all the usual switch off and on, delete and reload, repeat, scream, etc. Had looked to see if the many updates might be the issue but hadn’t see any updates. But followed your path to discover there were and hey presto. Although not straight away - had to do some switching off and on and wait. Well beyond a joke. Surely these most unrecommended products…

A

Achmed

Lyricist I

I have waited a few weeks as well & now only the sound bar & subwoofer operate.

Why in the world was anything changed on the app when all of us pay so much money for these Sonos.

So the CEO admits there are issues. Great. Now put back what was not broken

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