Contributor I

Answered

EQ Settings on Beam Gen 2

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I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

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nik9669aAnswer

Senior Virtuoso

At the moment it seems to be Settings/roomname and scroll down to EQ. Not sure why it seems to have disappeared from the now-playing room homepage.

Sonos moderators: is this the only way to access it? There used to be an icon to tap and open up the eq settings. Can we have that back, please?

Mr. T

Try force closing and reopening the app to see if that restores the EQ.

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RemFanUKAuthor

Contributor I

Thanks...tried that and no change to app. I could be wrong but sure it had EQ before app update.

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nik9669aAnswer

Senior Virtuoso

At the moment it seems to be Settings/roomname and scroll down to EQ. Not sure why it seems to have disappeared from the now-playing room homepage.

Sonos moderators: is this the only way to access it? There used to be an icon to tap and open up the eq settings. Can we have that back, please?

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Stanley_4

Grand Maestro

Updating is not mandatory as long as you don't update part of the Sonos system. Turn off automatic updates in your App Store and in the Sonos Controller and you can stay on an older version. Once you update part of the system it will insist on the rest being done to get back full control.

If the force-close above doesn't work run the update check in the App to make sure all the pieces are in sync.

Next step would be to power down all Sonos, reboot router and controller then power the Sonos back up

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Mr. T

Thanks...tried that and no change to app. I could be wrong but sure it had EQ before app update.

You may have to force close and reopen the app several times until the EQ shows again.

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Rhonny

Prodigy III

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Are you definitely looking in the right place? (Settings - [Room], then scroll down to the Sound heading where you should find EQ.)

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nik9669a

Senior Virtuoso

I have updated the Sonos app on Android which was mandatory and it looks like the EQ is now missing. How can I change the bass and treble settings or can I not do this? Thanks.

Are you definitely looking in the right place? (Settings - [Room], then scroll down to the Sound heading where you should find EQ.)

Isn’t that what I already posted, @Rhonny? 😜

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Rhonny

Prodigy III

@nik9669a

It would appear so…!

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