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Contributor I
December 4, 2020
Answered

Dropped SL - can I get cosmetic damage repaired?

Is there an option to get a One SL cosmetically repaired. It hit the ground from about 3 feet and the protective cover is bent. 

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Mark P
Mark PAnswer
Retired Sonos Staff
December 4, 2020

Hi @Bishop07102001.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

I’d recommend getting in touch with our Support Team via either live chat or phone call to discuss your options - as the speaker has been dropped though, you wouldn’t be covered under warranty.

If you need help with any other information, please be sure to let us know.

Help others find useful content by clicking the like button and selecting the best answer to your question

1 reply

Mark P
Mark PAnswer
Retired Sonos Staff
December 4, 2020

Hi @Bishop07102001.

Welcome, thank you for reaching out to Sonos Community, We appreciate your time and effort in posting your concern here in our community.

I’d recommend getting in touch with our Support Team via either live chat or phone call to discuss your options - as the speaker has been dropped though, you wouldn’t be covered under warranty.

If you need help with any other information, please be sure to let us know.

Help others find useful content by clicking the like button and selecting the best answer to your question