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danielmc45
Contributor I
February 16, 2022

Disable touch control sound effects

There appears to be no setting to disable sound effects for touch controls on the Move so when adjusting the volume of the output, you get a disturbing beep for each tap. The volume of the beep is tied to the volume of the device so the louder the volume, the louder the beep which is distracting given that it plays over the intended audio.  
 

There are a couple of closed posts on this topic from >1y ago (indicating that this also affects other products than the Move) with an answer that says Sonos will refer it to their engineers.

 

Sonos, can something be done about this seemingly pointless (to me) function to at least handover control of it to the user?

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    24 replies

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    Sunflwr
    Contributor I
    July 7, 2023

    I also came here wanting to disable the beep. Particularly annoying when at high volume! Please address this issue Sonos. Surely it's an easy software update?

      Mkek
      Lyricist I
      August 9, 2023

      Hello at Sonos, this whish of some users is still unsolved. It would be nice to get an Update for the speaks, because this sound effects are combined with the music i hear. If i dont want to see the led lights, i would be able to put some tape on it, but the product will still play music. If i dont like the color, i can paint the box, without changing the function.

      But the sound effects are glued together with the music. I can not disable the notifications, without switching the sonos box off.

      I want to hear music, no effects. Others like or need the effects, so make them optional. Please. (And within two weeks, else the box is returning. Sorry. I want to buy a music box, no sound effects Playstation)

        thegatorboy
        Contributor I
        October 2, 2023

        For the love of all that’s sacred, please give us the option to disable unwanted sound effects. The music getting louder as I swipe my finger on the Era 100 is exactly the function I expect of a volume control, and it befuddles me there’s a second artificial sound that not only unpleasantly intrudes on the music experience but is redundant of what I can already hear. We chose your product, please do us the courtesy of being able to choose our own preferences.

          Brasso
          Lyricist I
          November 6, 2023

          I simply can’t believe that you don’t have the option to turn these sounds off. Wouldn’t it be the other way around, that enabling the sounds should be the feature? 

            Lukkaz39
            Lyricist I
            November 11, 2023

            Same request, annoyed with the volume buttons sound but also power on/off sound that is quite loud. You finish watching the movie at night turn everything off and the speaker reminds you that indeed you turned it off. That’s pointless and ridiculous not to have an opinion on the app to disable it…? Come on Sonos 

              Pozzzo90
              Contributor I
              November 11, 2023

              There appears to be no setting to disable sound effects for touch controls on the Move so when adjusting the volume of the output, you get a disturbing beep for each tap. The volume of the beep is tied to the volume of the device so the louder the volume, the louder the beep which is distracting given that it plays over the intended audio.  
               

              There are a couple of closed posts on this topic from >1y ago (indicating that this also affects other products than the Move) with an answer that says Sonos will refer it to their engineers.

               

              Sonos, can something be done about this seemingly pointless (to me) function to at least handover control of it to the user?

              Agreed. It is a horrendous flaw! It drives me crazy 

                bokenmick
                Lyricist I
                November 30, 2023

                New user adding my voice to the chorus requesting that Sonos add a way to turn off/opt out of the beeping sound effect when using the volume slider.  An annoying flaw in what so far seems to be an impressive and pretty nifty system.

                  RileyKC
                  Lyricist I
                  December 5, 2023

                  Please, please, please provide a way to disable the sound affects when adjusting the volume. I use the speakers for meditation workshops and this ruins the whole effect!

                    reloaded959
                    Lyricist I
                    December 19, 2023

                    Plese develop the option to disable the sound effects.

                    other lower end speakers like UE have that option

                      Jimbot
                      Lyricist I
                      January 12, 2024

                      Yeah, can we get some action on this? The bah-bum I get when switching off the Sonos 5 is particularly irritating. Wakes the wife up when I shut it off at night. We're at the point of divorce because of it.

                      Denied access to my children, sleeping under a bridge, eating tins of catfood, with a Sonos 5 lodged up my arse was not part of the user experience I signed up for. 

                      Do better. 

                       

                       

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