Bad sound from my Play 5

2 replies
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I have a play 5 and lately i have the feeling that the sound is sometimes bad.
can it be that we blew the speaker out?

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AjTrek1Answer

Hi Sparky466

It's been eleven days since your post so maybe you have resolved the issue 🤔. If not here are a few options:

Run TruePlay in the Sonos App if you have an iOS device to see if that offers any improvement
Call Sonos and speak to a technician who may be able to pull a diagnostic that points to another area defect. Note: I don't think they'll be able to determine a blown speaker.
Don't forget to remove the cotton from your ears 😄 Good Luck!

Cheers!

Together Everyone Achieves More = T.E.A.M.

AjTrek1Answer

Hi Sparky466

It's been eleven days since your post so maybe you have resolved the issue 🤔. If not here are a few options:

Run TruePlay in the Sonos App if you have an iOS device to see if that offers any improvement
Call Sonos and speak to a technician who may be able to pull a diagnostic that points to another area defect. Note: I don't think they'll be able to determine a blown speaker.
Don't forget to remove the cotton from your ears 😄 Good Luck!

Cheers!

Together Everyone Achieves More = T.E.A.M.

S

Sparky466Author

Contributor I

AjTrek1, thanks, I have been traveling so no time to check this feed.
I will try this solution and let you know the outcome.

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