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tfortan
Contributor I
August 11, 2025
Answered

Why is Sonos Voice response audio so loud?

  • August 11, 2025
  • 13 replies
  • 604 views

The Sonos voice audio response is so loud and out of sync with the level of music that we are playing. I see some other posts from quite a while ago discussing this and they are closed for further comment so I’m posting a new one.

I just got our second era 100 So our children could use the built-in voice control to play music so that I don’t have to give them screen devices to control it. However, The Sonos voice response is so loud it practically shakes the walls. It’s obnoxious and I’m about to turn off voice control, and that basically makes the whole use case useless.

is there a solution for this?

 

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    Best answer by Corry P

    Hi ​@tfortan 

    Welcome to the Sonos Community!

    At present, there is no way to control any Voice Assistant volume independently from the speaker volume, and we (as far as I am aware) have never identified a case where they were actually at different volumes.

    I can tag this thread as a feature request, however. Just please be aware that this has been asked for before - I do not know the reasoning behind the lack of change so far, but there’s certainly no harm in requesting the feature again.

    Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

    I hope this helps.

    13 replies

    Corry P
    Corry PAnswer
    Sonos Staff
    August 12, 2025

    Hi ​@tfortan 

    Welcome to the Sonos Community!

    At present, there is no way to control any Voice Assistant volume independently from the speaker volume, and we (as far as I am aware) have never identified a case where they were actually at different volumes.

    I can tag this thread as a feature request, however. Just please be aware that this has been asked for before - I do not know the reasoning behind the lack of change so far, but there’s certainly no harm in requesting the feature again.

    Thank you - I've marked this thread as a feature request and it will be seen by the relevant teams for consideration. Keep the ideas coming!

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Lucas stanislas
      Lyricist I
      September 2, 2025

      I just bought a pair of era 100.

       

      I also find the voice assistant to be way too loud.
      IMO it should even be at a lower volume than the music. It is very aggressive.

       

      I also know this has been asked before, but PLEASE could we have a way to turn off the voice assistant vocal responses ? I just want the assistant to listen to my voice commands. I don’t want it cutting off the music just to answer. Especially when it’s just to say “Okay !”.

      It would so much better if it could just listen.

      controlav
      controlav
      Lead Maestro
      September 2, 2025

      There’s a recent Facebook thread where someone has found a way:

      Here's how to adjust the volume of his voice separate from the sound of the music. I have no idea how I discovered this, but I use on most every speaker with SVA which I install.
       
      First, this works easiest on products with sliders such as Move 2, Arc Ultra, Era 300, and others.
       
      • Ask SVA a question like Hey SONOS What's Playing? or Hey SONOS what time is it? You have to be fast while for this one.
      • While he is speaking, use the slider to lower or raise his voice. There is no feedback. You have to ask a question a second question a second time. Repeat as necessary to get the desired volume level.
      • On speakers without sliders including Beam, SONOS One, Arc 1st gen, Move Gen 1, you have to tap the up or down button until
      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Corry P
      Corry P
      Sonos Staff
      September 2, 2025

      Hi ​@controlav 

      Did you test this? It does not work on my Arc Ultra - the speaker volume is adjusted, as expected.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
      Mr. T
      Mr. T
      September 2, 2025

      There’s a recent Facebook thread where someone has found a way:

      Here's how to adjust the volume of his voice separate from the sound of the music. I have no idea how I discovered this, but I use on most every speaker with SVA which I install.
       
      First, this works easiest on products with sliders such as Move 2, Arc Ultra, Era 300, and others.
       
      • Ask SVA a question like Hey SONOS What's Playing? or Hey SONOS what time is it? You have to be fast while for this one.
      • While he is speaking, use the slider to lower or raise his voice. There is no feedback. You have to ask a question a second question a second time. Repeat as necessary to get the desired volume level.
      • On speakers without sliders including Beam, SONOS One, Arc 1st gen, Move Gen 1, you have to tap the up or down button until


      That doesn’t work. It still adjusts the volume of the speaker as a whole.

      controlav
      controlav
      Lead Maestro
      September 2, 2025

      Hi ​@controlav 

      Did you test this? It does not work on my Arc Ultra - the speaker volume is adjusted, as expected.

      I don’t use SVC, and nor do I have an Arc Ultra, so no, hence me quoting the post and not just pasting it :-)

      Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      Mr. T
      Mr. T
      September 2, 2025

      Hi ​@controlav 

      Did you test this? It does not work on my Arc Ultra - the speaker volume is adjusted, as expected.

      I don’t use SVC, and nor do I have an Arc Ultra, so no, hence me quoting the post and not just pasting it :-)

      Did anyone on the FB thread agree that this actually worked?

      Corry P
      Corry P
      Sonos Staff
      September 2, 2025

      Hi ​@controlav 

      Fair, but I guess not everything on social media is true. What a revelation! 😅

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        controlav
        controlav
        Lead Maestro
        September 3, 2025

        Hi ​@controlav 

        Did you test this? It does not work on my Arc Ultra - the speaker volume is adjusted, as expected.

        I don’t use SVC, and nor do I have an Arc Ultra, so no, hence me quoting the post and not just pasting it :-)

        Did anyone on the FB thread agree that this actually worked?

        The post has zero replies. Its in the private “Sonos Installers” group: https://www.facebook.com/groups/539859696432905

        Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
          Corry P
          Corry P
          Sonos Staff
          September 3, 2025

          I have seen some YouTube videos from Installers, ​@controlav, and they seem to be a superstitious bunch 🤷🏻😅

          "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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