Huh. There’s nothing I can think of that could be blocking the installation of SVC, save some sort of port blocking efforts, and even that’s a stretch, as SVC is local only, and I think you’re merely enabling it, rather than installing it. But I’d still double check for VPNs, pi-holes, virus protection, or work profiles first, before calling Sonos Support directly to discuss it.
When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Oh, I would double check that all devices are up to date, too. It’s a stretch, but wouldn’t hurt.
Hi, were you able to make this work? I am having the same problem with Roam 2.