Trending Lyricist I

Sonos Voice Assistant Set Up

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Hello,

I have the Sonos Arc and i’m trying to set up voice assistant through the app, but there is no option in the app to “add voice assistant” here is a screenshot of what it looks like in my app.

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J

Jill1971Author

Trending Lyricist I

actually sorry i have the Arc.

Okay, in that case, I think it is to do with either DNS settings or a blocker on your phone stopping Sonos Voice Control from being visible in the app. Let me see if I can find another thread where this was resolved…

awesome thank you!

J

Jill1971Author

Trending Lyricist I

actually sorry i have the Arc.

Okay, in that case, I think it is to do with either DNS settings or a blocker on your phone stopping Sonos Voice Control from being visible in the app. Let me see if I can find another thread where this was resolved…

awesome thank you!

and i did check my settings on my phone for sonos app and the microphone is toggled on.

Mr. T

actually sorry i have the Arc.

Okay, in that case, I think it is to do with either DNS settings or a blocker on your phone stopping Sonos Voice Control from being visible in the app. Let me see if I can find another thread where this was resolved…

awesome thank you!

Are you using any VPN or other Security software, such as a Firewall/Antivirus etc; on either the mobile device, or router, which perhaps ‘might’ be blocking access to the SVC service?

J

Jill1971Author

Trending Lyricist I

actually sorry i have the Arc.

Okay, in that case, I think it is to do with either DNS settings or a blocker on your phone stopping Sonos Voice Control from being visible in the app. Let me see if I can find another thread where this was resolved…

awesome thank you!

Are you using any VPN or other Security software, such as a Firewall/Antivirus etc; on either the mobile device, or router, which perhaps ‘might’ be blocking access to the SVC service?

no. pretty sure. My router is Starlink. and my devices are apple ios.

J

Jill1971Author

Trending Lyricist I

actually sorry i have the Arc.

Okay, in that case, I think it is to do with either DNS settings or a blocker on your phone stopping Sonos Voice Control from being visible in the app. Let me see if I can find another thread where this was resolved…

awesome thank you!

Are you using any VPN or other Security software, such as a Firewall/Antivirus etc; on either the mobile device, or router, which perhaps ‘might’ be blocking access to the SVC service?

no. pretty sure. My router is Starlink. and my devices are apple ios.

ok, why in the app does it identify my product as Arc SL ?