Sonos voice assistant reinstallation failure

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I have been enjoying Sonos Roam for almost a year. Recently i brought it out on a vacation with me.

when i got back,’the voice assistant ceased to work hence i uninstalled the option then tried to reinstall tthe function but to no avail. I have tried to

do it again maybe 30 times still no go. I have hard reset the sonos, logged out my account, turn on bluetooth reboot my mesh network still no go.. Help help please. What else can i do.

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Ken_GriffithsAnswer

As you’ve tried a full reset etc; it maybe best to reproduce the failed install issue and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and then contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to resolve the matter.

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EyeMDAuthor

Contributor I

I can’t remember how i deleted.. i guess via the sonos app. I felt alexa was too complicated. Hence i deleted it.

UKMedia

Can you open the Sonos App>Settings>Services & Voice>Sonos Voice Control If you can’t see your Roam listed as Enabled, then please select Add to Another Product and select your Roam.

Remember: Sometimes Red Wine helps :)

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EyeMDAuthor

Contributor I

I have done the above several times… still wont add.

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