Answered
Sonos says I can not locate that. Please check your product names in Sonos app
So I checked the app and the speaker is listed. But the same is pretty much true for Alexa and Siri so why should I expect more from Sonos?
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Further information would be helpful.
What speaker/room cannot be located? Did you use a custom room name which can take 24hrs before being recognised by SVC.
What was the voice command you used?
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