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toyboy
Chromatic Producer II
Sep 15, 2025 3:48 PM UTC
Answered

Sonos says I can not locate that. Please check your product names in Sonos app

So I checked the app and the speaker is listed. But the same is pretty much true for Alexa and Siri so why should I expect more from Sonos?

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Mr. T
Mr. TAnswer
Sep 15, 2025 3:56 PM UTC

Further information would be helpful.

What speaker/room cannot be located? Did you use a custom room name which can take 24hrs before being recognised by SVC.

What was the voice command you used?

4 replies

Mr. T
Mr. TAnswer
Sep 15, 2025 3:56 PM UTC

Further information would be helpful.

What speaker/room cannot be located? Did you use a custom room name which can take 24hrs before being recognised by SVC.

What was the voice command you used?

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toyboy
toyboyAuthor
Chromatic Producer II
Sep 21, 2025 12:48 AM UTC

I reset the speakers that were giving me a problem and now everything works properly, so the problem has been solved. 

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Have a great day and be kind
106rallye
Sep 21, 2025 8:26 AM UTC

Reset or rebooted?

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toyboy
toyboyAuthor
Chromatic Producer II
Sep 21, 2025 8:39 PM UTC

Hard reset

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Have a great day and be kind