Skip to main content
Contributor I
Nov 22, 2024 1:55 PM UTC
Answered

why not?


Kan du meddela mig följande... 
Jag har två SONOS-system, ett i Portugal och ett i Sverige... Båda har olika konton (det i Sverige, har min frus konto, och i Portugal, har mitt konto) varför kan jag bara komma åt mitt system i Portugal med min frus konto och inte mitt? När jag tidigare hade tillgång till båda, bytte konton...
Tack.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Lyricist II
Dec 10, 2024 10:06 AM UTC

It seems like there may be an issue with account syncing between your SONOS systems. Start by ensuring both systems are running the latest firmware. Then, log out and back into your account, verifying that you're using the correct credentials for each location. If that doesn’t resolve the issue, try unlinking and relinking your account to the Portugal system.

2 replies

BabancaAuthor
Contributor I
Nov 22, 2024 1:56 PM UTC

 

Translate
Lyricist II
Dec 10, 2024 10:06 AM UTC

It seems like there may be an issue with account syncing between your SONOS systems. Start by ensuring both systems are running the latest firmware. Then, log out and back into your account, verifying that you're using the correct credentials for each location. If that doesn’t resolve the issue, try unlinking and relinking your account to the Portugal system.

Translate