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Answered

why not?

  • November 22, 2024
  • 2 replies
  • 91 views


Kan du meddela mig följande... 
Jag har två SONOS-system, ett i Portugal och ett i Sverige... Båda har olika konton (det i Sverige, har min frus konto, och i Portugal, har mitt konto) varför kan jag bara komma åt mitt system i Portugal med min frus konto och inte mitt? När jag tidigare hade tillgång till båda, bytte konton...
Tack.

Best answer by AndrewRobert

It seems like there may be an issue with account syncing between your SONOS systems. Start by ensuring both systems are running the latest firmware. Then, log out and back into your account, verifying that you're using the correct credentials for each location. If that doesn’t resolve the issue, try unlinking and relinking your account to the Portugal system.

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2 replies

  • Author
  • Contributor I
  • November 22, 2024

 


  • Lyricist II
  • Answer
  • December 10, 2024

It seems like there may be an issue with account syncing between your SONOS systems. Start by ensuring both systems are running the latest firmware. Then, log out and back into your account, verifying that you're using the correct credentials for each location. If that doesn’t resolve the issue, try unlinking and relinking your account to the Portugal system.